Pauline Morantte

Operation Coordinator

• Directly reporting to the owners.
• Handled 50 drivers with different nationalities.
• Maintained employee’s performance aligned to client requirements.
• Organized and conducted trainings.
• Developed Operation Procedure and multiple manuals.
• Handled multiple number of clients. (from presentation to quotation)
• Acquire new potential accounts.
• Create and execute annual budget forecast and marketing plan according to yearly sales projection.

Business Development

• Target and acquire potential accounts.
(from presentation to quotation).
• Perform product/service presentation.
• Handled customer inquiries and complaints.
• Prepare Quotation, Invoice and Local Purchase Order.
• Monitor sales and operation team performance.
• Developed sales strategy and selling enhancement programs.
• Analyze and sales/operation challenges and create a strategical system. (E.g drop of sales/operation expenses).
• Conducted training (product Knowledge and wining a repeat customer.)
• Responsible in SWOT analysis and project feasibility.

Marketing In charge
• Create and execute annual marketing budget forecast and marketing plan according to yearly sales projection.
• Handled company social media. e.g Facebook/Twitter/YouTube.
• Cross marketing / Affiliation with different potentials retailers.
• Created standard company profile of Q2 General Cleaning Services LLC.
• Responsible for POP materials design and distribution.
• Handled marketing materials e.g. flyers, vouchers banners, brochures and promotional printing materials.
• Design and develop company presentation and portfolio.
• Organized innovative campaigns and handled events participation.
Sales In Charge
• Target and acquire potential accounts.
• Perform product/service presentation.
• Monitor sales and operation team performance.
• Develop sales strategy and selling enhancement programs.
• Conduct training to operation Supervisors and Team Leaders (product Knowledge and wining a repeat customer.)
• Handled customer inquiries and complaints.
• Responsible in SWOT analysis of existing stations.
• Prepare Quotation, Invoice and Local Purchase Order.

• Handle Sub Franchise Development Project
• Generate Lead for Franchise Acquisition.
• Develop Operation Procedure
• Create and execute annual marketing budget forecast and marketing plan according to yearly sales projection.
• Handled company social media. E.g. Facebook/Twitter/YouTube.
• Cross marketing / Affiliation with different potentials retailers.
• Created standard company profile of Q2 General Cleaning Services LLC.
• Responsible for POP materials design and distribution.
• Handled marketing materials e.g. flyers, vouchers banners, brochures and promotional printing materials.
• Design and develop company presentation and portfolio.
• Organized innovative campaigns and handled events participation.