Office Administrator
Roan Services
Total years of experience :17 years, 6 Months
• Handling all customers’ enquiries.
• Cash handling.
• Following up on the services done to make sure that the customer was satisfied with the work done.
• Checking out on the services provided.
• Dealing with customers.
• Making and receiving calls and other duties assigned to me from time to time. dealing with internal and external correspondence
• Word processing documents, such as letters, presentations and reports
• Monitoring stationery supplies and reordering when necessary
• Using office equipment, such as printers, scanners and photocopiers
• Answering the telephone and directing calls
• Setting up and maintaining filing systems
• Updating information on computer databases
• Handling all customer inquiries
• Front office duties which include receiving customers, correspondence with clients,
• Booking in guest for treatments,
• Offering health treatments
• Greet visitors
• Booking and making reservation for the treatment as per the guest availability
• Receipting of payment among other duties.
• Issue security passes
• Direct visitors to meetings or appointments
• Offer refreshments
• Handle basic enquiries
• Arrange taxis and other travel requirements
• Accept deliveries keep the reception area tidy
• Offering health treatments e.g. massage, facials, scrubs, manicure, pedicure etc