Team Lead
Veebrij Technologies
Total years of experience :22 years, 0 Months
Key Responsibilities:
•Create and manage user guides and help guides.
•Create and manage API functional documents.
•Create templates for all process related documents and scorecards.
•Create and manage team performance presentations for management
Key Responsibilities:
•Create and manage user guides, Functional Acceptance test, sea acceptance test documents.
•Interact with SMEs to create User Manuals.
•Create and manage Qualification Justification Plans.
•Create requirement matrices, document management for complete project.
•Work with vendors for tools management, the tools that are being used in the project.
•Identify requirement gaps, create matrices, track them, and close before baselining.
•Manage documentation team of 6.
•Create management presentations.
•Reporting standardization.
•Define document standards and templates.
•Document process for securing content at required level of frequency.
•Ensure data integrity reviews/checks whenever and wherever possible.
•Risk reporting for documentation team.
•Conduct security audits.
Tools: IBM DOORS, Synergy, Change Management, MadCap Flare, Capture, MS Word, Excel, PowerPoint, Visio, SharePoint, and RHEL
Key Responsibilities:
•Interact with client, understand business requirements and create functional specification documents and presentations
•Create user manual guides, online help manuals to be embedded in the software for the end-customer use
•Gather business / functional requirements and create requirement documents
•Create templates to be used by in-house teams as well as customer
•Create Release Notes for every product release
•Create and maintain PMO reporting documents
•Create/review/integrate templates to improve future usability for users
•Gather information independently from Subject Matter Experts
•Interact with in-house development team scattered globally, client and testing team to create correct and elaborative user manual guides
•I am also a part of editorial team of the company. This team works on editing and designing of quarterly publication that contain articles, pictures, travelogue etc. contributed by the employees.
Tools: Adobe RoboHelp 9, Snag IT, MS Word, Excel, PowerPoint, Visio, SharePoint, SVN, Bootstrap, SVN, JIRA, and Smart GIT.
Strengths:
•Never compromise on integrity and compliance.
•Demonstrate a thorough understanding and application of business and financial practices of both InterraIT and customer.
•Always focus to know what is required to achieve a successful change.
•Collaborating with people at all levels across the organization contributing to achievement of business goals.
•Communicating at relevant and appropriate inflection points and understanding and using escalation where required.
•Effective listener.
•Prioritize customer satisfaction and delivery of product / task
Key Responsibilities :
•Documentation & PMO
•Interact with client, collect data and create user manual guides and presentations
•Gather information independently from Subject Matter Experts
•Create / review procedures, bid proposals and user manual guides
•Prepare content for CBT's and WBTs
•Create/review/integrate templates to improve future usability for users
•Contribute to mapping of various assignments in one document for every project
•Maintain SharePoint site for every project, PMO as whole and IS & Portfolio starting from design to maintenance
•Customize SharePoint site for different projects as per project requirement.
•Coordinate with the Quality Managers and Process Control team for report card of projects
•Create statistical diagrams/charts/reports to provide relevant information to management for all Open and Close projects (Department-specific reports, ISMS Reporting, URA reporting, Asset mgmt. reporting, Reporting on Software License installation and procurement
•Prepare management review presentations
•BCP documentation
•Documentation & PMO
•Involved in all quality assurance activities in a project starting from its Initiation to its closure
•Preparation of Quality metrics and plans
•Report generation and maintenance of project related data as per company policies
•Internal Auditor for projects
•Contract Quality Manager (CQM)
•Control, monitor and manage escalations of project quality indicators, defect prevention activities and quality of deliverables
•Conduct quality reviews of the projects for all delivery and commercial aspects based on actual matrix and tracking of action items to closure
•Assist process quality branch in terms of implementation and development of quality control plans in projects in sync to company and customer quality processes
•Review and approval of the project/configuration plan for the projects
•Conduct monthly reviews of allotted projects and work with teams to close the non-conformities and towards achievement of process improvement
•Facilitate product audits, customer satisfaction survey and other process quality processes for monthly project health report card
•Conducting trainings of project teams for processes and tools to manage project activities, details, review reports and progress.
•Conduct project closure activities with all project stakeholders and ensure lessons learned are shared with the senior management
•Ensure correct implementation of the above mentioned plans and handle escalations in case of any deviation
•Reporting to senior management on health of the project
•Information Security Management
•Maintenance of Software Licenses, Asset information and other information security data
•Coordination with other departments' information security advisors in the company for data, reports & presentations
•Supervision of asset allocation; approving authority in Gurgaon location as
Key Responsibilities:
•Document procedures based on tools, applications implemented or being used by Morgan Stanley USA in order to cater its Research Analysts' market needs.
•Provide inputs to redesign applications/user interfaces in order to improve user friendliness and time-to-market
•Learn new tools and applications introduced by customer and ensure the knowledge is transitioned smoothly to the off-shore team
•Attend calls (hotline) by various research analysts and respond in the quickest manner with all correct information
•Publish time-critical research material developed by the analysts
•Maintain confidential data of a company that has signed contract with the customer
•Prepare weekly, monthly and quarterly reports of the customer and its client market performance.
•Work Closely with PMO to address SLA, CSAT, time-sheet issues, new initiatives and continuous improvement activities for the steady state processes.
•Manage and maintain very good relationship with the client, i.e. Morgan Stanley USA
•Ensure to comply with the compliance and information security standards of the Customer.
•Assist teams to support research publishing and other report generation tasks for the customer in US, Asia Pacific and Europe region.
Key Responsibilities:
•Responsible for creating, upgrading and evaluating content for the website
•Edit stories submitted by in-house team and citizen journalists
•Conceptualize, collect data and release special issues for eg: Rock Music and Blue Lady
•Interview celebrities and other probable news makers
•Perform extensive research for completing write-ups and interviews
•Provide, review content for the User Interface windows and dialog boxes for the clients
•Search, communicate and bring citizen writers for the website
Responsible for editing copies submitted by in-house and work-from-home teams
•Responsible for editing news releases from USA
•Interacted with the clients on a regular basis to maintain and enhance business prospects of the project
•Re-write reports released by Government Accountability Office (GAO)
Engineering Indexing & Abstracting Team)
Key Responsibilities:
•Create articles/abstracts of 500 to 1000 words based on various topics such as apparels, shipping industry
•Write Abstracts/indexing of scientific research pieces for backend servers of various publishing houses and research organizations
•Thoroughly examine the content supplied by Technical Associates to check the integrity of data and specifications
•Provide feedback to technical associates for their overall quality and quantity improvement
Primary Responsibilities
•Teaching Basic Operating System working, DTP, FoxPro and Microsoft Office to students
•Create and Maintain Centralized Database
•Create Brochure Designs
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