Chief HR Assistant – Compensation, Benefits & Strategy
ORYX GTL LTD
Total years of experience :17 years, 5 Months
• Responsible for administering companywide compensation programs through evaluating and analyzing salary data, determining pay grades.
• Deliver quality reviews in department submissions, job evaluations, job descriptions and other related compensation proposals to senior management.
• Review and process matters of salary adjustments, acting pays, promotions and determines if the organization is maintaining internal equity and aligned with policy and compensation “best “practice.
• Providing comparative compensation analysis on industry benchmarks through conducting and participating in compensation surveys.
• Analyzed and provided feedback and metrics to senior management on compensation data, job coding, Attrition, Qatarization, performance management ratings and other relevant HR metrics to report to internal and external entities.
• Accountable and created HR process workflows, created forms and maintain them through our document management site.
• Successfully reestablished online internal vacancy portal, review and prepare initial job offers for external candidates, verify their education qualifications and ensure they meet internal equity.
• Department focal point for Document Management Systems, ADAA Member (Continual Business Process Improvement Committee), Contracts Management and Procurement focal point.
• Contribution to Workforce Budget 2013 /Airfare benchmark analysis by providing workforce metrics
• Responsible for HRIS data accuracy and updating employee data in line with pay practices; updating organization structures and ensuring changes are aligned with confidentiality. Successfully procured services and other programs through SAP procurement modules through Purchase Requisitions, creating call of Contracts Purchase orders and Service Entries accordingly.
• Designed, developed, tested and implemented two key HR SAP automation projects in conjunction with Weill Cornell Medical College- New York.
• Successfully completed and supported the annual performance appraisal and process and managed the merit review process in alignment with WCMC - Q strategic objectives.
• Contributing to the needs analysis and created a systems validation process for compensation and payroll activities with the New York Campus. Coordinated with the payroll and SAP experts in both campuses to continually ensure system reliability and sustainability.
• Developed and enhanced the HR metrics and reporting function to ensure data integrity, accuracy in their distribution to internal and external stakeholders.
• Proficient in US Retirement and Investment plans, the Health Savings and Flexible Spending Accounts, U S Taxation policies and in administering Qatar specific benefits plans for our nationals by providing information sessions, new hire benefits meetings, training sessions and managing the annual employee open enrollment period for our employees.
• Subject matter expert in administration and approval of WCMC standard benefits and ensuring compliance with Weill Cornell Medical College Qatar & New York policies. Ensured alignment and adherence with Qatar Laws and US Federal laws and acts such as ERISA, COBRA, HIPAA, FMLA and others.
• Monitored and supported the payroll and compensation administration to ensure timely data entry and accuracy of payroll, audited the time keeping and approval process to ensure payroll systems integration with WCMC New York bi weekly deadline.
• Contributed and participated in market surveys with consulting companies and provided comprehensive review of compensation and benefit packages with internal and external benchmarking for market positioning
• Involved in creating job descriptions, suggesting updates and job evaluations of roles in congruence with New York compensation analysts and managing organization updates with the payroll team.
• Manages the administration and reviews of employee compensation related activities such as promotions, probations, organizational changes, succession planning, employee reviews and recommendations on compensation and benefits relevant decision-making.
• Responsible for working on effective HR strategies for staffing and recruitment with detailed strategically tied action plans, training & performance reviews, benefits & payroll, and company initiatives while overseeing 500 associates.
• Effectively maintained the employee database, updated with all relevant information and accurate information in compliance with Qatar Labour Law while maintaining confidentiality.
• Responsible for full cycle recruitment for hiring over 50+ positions at various corporate levels through selection/interviewing and behavioral assessments.
• Negotiated and liaised with Recruiters and Recruitment agencies in developing a competency based assessment for initial screening to ensure quality of candidates.
• Organized and increased employee engagement by managing employee onboarding processes, orientation programs, competitions and team work seminars and events to mention a few.
• Tackled and provided resolutions in employee grievances and disciplinary issues within staff.
• Responsible for full cycle recruitment such as screening, selecting and hiring new hires and volunteers.
• Effectively created an in depth orientation package for new and existing hires to transfer knowledge efficiently to guests and members of the gallery.
• Successfully developed a training manual to aid the new hires and volunteers promote exhibitions which resulted in overwhelming membership sign ups and positive feedback
• Systemized job scheduling and grading system and introduced performance bonuses and merit commission strategy.
• Effectively trained and managed call center representatives on content, sales rebuttals and ensuring customer satisfaction standards were continually met.
• Reporting directly to the Director of Recruitment, responsible for answering phones, job postings, screening, resumes reference and background checks and interviewing of candidates.
• Responsible for inputting and organizing information into our HRIS system to organize, sort and prioritize information for successful completion of business activities and to meet deadlines.
• Successfully created job postings, performed screenings, on candidates for the interviewing process to increase our candidate to job placement ratio.
• Assisted in developing and maintaining operational procedures and guidelines, including auditing invoices and tracking accounts receivables and payables, to ensure accuracy and timely payment on invoices.
• Attended various seminars in the HR fields such as better business practices, WSIB, and recruitment and selection techniques to increase the bottom line at the firm.
• Implemented time tracking software to ensure seamless work flow functions.
• Interfaced with clients, candidates and recruiters within the firm to ensure the highest quality and accuracy of information flow.
• Performed other miscellaneous administrative tasks like answering phones, handling customer enquiries while ensuring customer service, organizing and coordinating meetings, and overseeing business functions of the firm.
• Successfully interviewed and gathered necessary information from 40 senior Olympic committee officials from 40 participating countries for special "Olympic Coverage" issue of Marhaba Magazine
• Initiated and implemented and effective sales lead hierarchy within the company's existing Customer Relations Management system to organize performance goals and measure company performance.
Completed courses in SAP HR modules and Commercial Procurement Functions
Certified in the following units of NEBOSH (The National Examination Board in Occupational Safety and Health) - Management of International Health and Safety and International Health and Safety Practical Application. Completed two workplace audits as per Occupational Health & Safety Standards.
Completed the CHRP (Canadian Human Resources Professional) courses and currently a CHRP Certified Candidate. Courses Completed :- Organizational Development Accounting Training & Development Recruitment & Selection Employee Law at Work Compensation & Benefits Labour Relations Occupational Health & Safety
Completed additional courses in :- Organizational Behaviour Macro Economics Micro Economics Marketing Administrative Studies
• A Levels - Business, Art, English Literature and Performing Arts from Doha College, 2001-2003
