Pramod Balakrishna,

Pramod Balakrishna

Subex Ltd

Location
India - Bengaluru
Education
High school or equivalent, IT
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

at Subex Ltd
  • India
  • November 2010 to February 2011

Asset management, annual budgeting.
•Administration & Troubleshooting of Mail clients which includes, RPC over HTTP and POP3 for 4000+ users .
•Email configuration MS exchange 2007 through Cyrix (core profile) DL creation/ Management/ permissions / Migrating users. etc.
•User account management in active directory for 1000+ users.
•Supporting for closure of escalated calls rose in Helpdesk tool.
•Symantec Antivirus management for all Clients/server.
•Managing Windows 2003 servers and AD.
•Ability to maintain good working relations with the client.
•Ability to work in a team and think independently and execute the work

at Sasken Communications
  • September 2006 to September 2010

To carry out day to day IT activities as per the TL 9000 Process & Polices.
•Monitoring Engineers s1 and s2 calls.
•Administration & Troubleshooting of Mail clients/ Exchange 2007/2003.
•User account management in active directory for 2000+ a/c’s
•Migration of Exchange 2003 mailbox to Exchange 2007. ( Spot award received for successful completion ).
•TrendMicro product IWSS installation and configuration and generating reports.
•Installed/configured and managing ISA 2004 firewall com proxy server.
•Managing Iron Port C350 (MTA), creating policies.
•Managing call billing server
•Server monitoring and generating report.

My First employment details:

Organization

Education

High school or equivalent, IT
  • at Bangalore Education Trust, Karnataka Board
  • January 2020

High school or equivalent, IT
  • at Benhur High School, Higher secondary school
  • January 2020

Master's degree, IT
  • at Global University
  • March 2006

. Qualifications: Course

Bachelor's degree, IT
  • at Kanpur University
  • January 2004

Specialties & Skills

Middle Management
Middle Office
Technical Management
Technical Staff Management
Executive Level Presentations
CUSTOMER RELATIONS
MICROSOFT EXCHANGE
TROUBLESHOOTING
ARCHITECTURE
BROADCAST