DEPARMENT HEAD
CITY CENTRE
Total years of experience :20 years, 11 Months
• Accurately completing all administrative records.
• Overseeing the receipt of deliveries and the dispatch of goods or stock.
• Discussing training needs with individual staff members.
• Manage planned and unplanned absence.
• Always maintaining an appealing and organized store appearance.
• Maintaining adequate stock level.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services; maintaining inventories.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Contributes to team effort by accomplishing related results as needed.
• Taking charge of the sales and site operation
• Supervise staffs of aqua mart
• Attend to customers complaints, suggestion, needs and queries
• Entering purchase and return invoices through the Centralized Networking Software
• Entering worksheets and prepare bank deposits
• Computes CTO and OPEX
• Handling monthly inventory and inventory reconciliation
• Forecast, ordering of products, prepares invoices, updates and evaluates daily reports
• Doing marketing strategies to improve sales volume and control expenses of the site
• Maintaining daily, weekly, monthly sales records and all necessary operational documents for H.O. queries.