Finance Section Head
Noor Al Hussein Foundation/ IFH
Total years of experience :15 years, 10 Months
The Chief Accountant position is responsible for;
- Approving all accounting entries for the projects, and manage the financial statements.
- Reporting and budgeting.
- Compliance.
- Setting up the SOP's for any new projects.
- Represent IFH for all the external financial meetings.
- Budget following up on a monthly basis.
- Working closely with the logistic and procurement Dept's for all the advances and approving the procurement transactions.
- Working closely with HR Dept. for the Payroll and salaries.
- Manage all the bank accounts.
The Finance Officer will be embedded in the programs team and supported by the Regional
Finance teams and will work closely with the programs teams and partners to ensure
implementation and financial reporting is in accordance with donor rules and requirements and
Mercy Corps policies and procedures. The Finance Officer will actively support the
implementation of cash transfer programming, including managing the funds and financial
reconciliation and facilitating payments. The other significant part of this role is to work
together with partners (sub-grant recipients) implementing humanitarian projects to review and
verify their financial reporting, carry out due diligence and provide capacity development
support regarding financial related matters.
Operational Finance
Design and manage the financial system to implement and manage a cash transfer program,
including tracking of funds disbursed and reconciliation (in conjunction with programs team)
and payments made, in accordance with Mercy Corps policies and procedures and to ensure
compliance with donor rules and requirements.
Develop and maintain Standard Operating Procedures (for financial matters) as may be
necessary.
Ensure payments are made on a timely basis and supported with all relevant and accurate
supporting documentation.
Record cash payments daily on Navigator and ensure all supporting documents are attached
to the payment vouchers.
Prepare and/or review all documentation for monthly consultants’ and monitors’ payments
(including wire transfer request, timesheets etc. and file) and other payments as needed.
In conjunction with the finance team, understand, track and review possible cash transfer
mechanisms in the region and consider the financial and other implications for these.
Uphold and promote a high standard of financial controls among the team.
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POSITION DESCRIPTION
Support the team and partners to understand which financial forms, templates and
documents need completed and when.
Provide financial review of SCS payments as per Mercy Corps Authority Approval Matrix
financial review authority.
To know and be familiar with the subgrant manual, field finance manual, procurement
manual and any additional local policies (National Staff Policy Handbook, cash management,
local travel, etc).
Make sure that all supporting documentation is prepared and filed according to Mercy Corps
procedures.
Assist the Finance or programs team in responding to audit inquiries and requests for
financial information.
Sub-Grant Financial Management
Undertake Partner Pre-award Financial Assessments as per Mercy Corps sub-grant
procedures and make recommendations for areas of improvement based on the findings.
Assist partners to prepare budgets (including phased budgets) and review of partner
budgets according to partner budget review checklist and in line with programme activities.
With support as needed, assist the Partner to prepare the supporting document matrix for
their budget.
Review subgrantee financial reporting package in line with Financial report review
checklist, including amounts, calculations and supporting documents, ensuring compliance
with supporting documentation matrix, compile all comments in one document and follow-up
and close issues with partner Finance staff.
Assist in subgrantee site monitoring visits as required and document and follow-up
accordingly.
Maintain subgrant financial files (subgrant file and financial reports files) in compliance with
relevant filing procedures.
Track financial reports submissions and partners’ payments.
Track partners’ expenditures against budgets and flag any issues to programs team.
Provide guidance and support to partners regarding financial matters as required and seek
advice from others in the finance team where needed.
Support internal office coordination, including with finance teams in
Mercy Corps’ other Syria Response Offices, as required.
Budget Control:
• Responsible for the area accountancy and accuracy.
• Review and update the Budget Follow-Up (BFU).
• Updating the Bill of Quantities (BoQ).
Cost Control:
• Ensures that all resources of the area are allocated on the correct budget and used as per donor requirments.
• Monitors the running cost.
• Responsible for updating the allocation tables, Contract Follow-Up (CFU) and Debt Follow-Up (DFU).
Internal Control:
• Ensures adherence to all finance procedures and supports successful management.
• Accountable for the accuracy of procurement contracts.
• Checks the coherence of the cashbook, saga and cash balance before closing the accountancy.
• Ensuring that all documentation is as per policy.
• Is accountable for Bank and Cash reconciliations.
Staff management:
• In consultation with coordination and HR recruit, interview and select staff with appropriate skills for department activities.
• Manage department staff according to the established policies.
• Develop the knowledge of the finance team both technically and by facilitating a reflective learning environment.
Other activity:
• Completes all cash forecast and cash requests.
• Reporting, writing proposals, budget narratives.
• Coordinates monthly, quarterly and annual closing accounting activities.
• Support administration activity (salaries, Visa’s process and fees, employee’s contract, exit salaries, allowances).
• Monitors bank and cash accounts.
• Cash management.
• Accrual management.
• Responsible for all in-and outgoing construction invoices including the approval process.
• Ensure the accurate and timely processing of pay transactions.
• Responsible for the issuance and monitoring guarantees (bid bond, performance bond, collateral warranty, and bank guarantees).
• Responsible for provisions.
• Supports budget and forecasting activities.
• Ensures the timely reporting of all monthly financial information.
• Responsible for petty cash.
• Responsible for proper filing, registration and storage of documents.
• Preparation of financial sheets.
• Focal point for communication with internal & external auditors.
Responsible for insurances (i.e. Vehicle Third Party Property and Passenger Liability, Contractors Plants and Equipment’s (CPE), Personal Indemnity, Aviation and Workmen’s Compensation).
• Treasury; investment of monies available as per cash flow, facilities with the banks.
Investigate in all the suspected corruption cases within ACTED
Acting as a focal point between ACTED and all other NGOs during the weekends in Al-Azraq camp
Supervise the whole FLAT (Finance, Logistic, Administration and Transparency) process :
Support the FLAT manager in compiling and filing all project related financial, logistics, administrative, and programmed information in the designated project Compliance folder. During this time it should ensure that all Compliance folders are duplicated (photocopied) regularly with any arrival of a new document.
Follow-up of the Compliance process at base level by ensuring the regular (fortnightly) transfer of the project(s) Compliance documentation to the capital office
At the end of the project, ensure the centralization of all Compliance folders at the Capital office
Facilitate the country Compliance review process once the project has been terminated and ensure the accurate documentation of costs/expenses allocations within the documentation
Submit the completed Compliance folder (final version) to Coordination once the Compliance review process has been completed and ensure that the Compliance folder is securely archived.
Review of FLAT checklist at field level and random compliance checks (in coordination with country compliance team)
Support on external audit when requested by country audit team
Have to ensure that all the documents mentioned in FLAT checklist are actually available at field
Contribute to ACTED compliance and accountability:
Provide timely supplementary quality control of the Compliance documentation by checking the accuracy and consistency of the information between the related documents and report discrepancies immediately to the department concerned for corrective action
Ensure the external audit preparation
Facilitate and report compliance of all audit recommendations/action plans under the authority of the Country Director/ Country Audit & Compliance Manager and provide accurate feedback immediately
Conduct a quarterly market-price survey of the materials/services identified the current country market basket (frequently procured items/services). The data gathered should then be tabulated against the actual prices paid by ACTED in the transactions incurred during that month. The actual pricing should be retrieved from the contracts or payment vouchers filed in the Compliance folders.
Comply with the Audit Department Code of conduct
Facilitate the preparation for external audits conducted by our donors or by external audit firms.
Regularly update the Country Director, the Regional Audit Manager and the Audit Manager of the progress through the relevant follow-up memo
Reporting :
Support the FLAT compliance officer in preparing a Monthly Compliance Report giving as much detail as possible for all existing projects that are ongoing and completed but are yet to be reviewed and submitted to the HQ. The Compliance report is both a narrative report and includes annexes with specific analytical information and should be submitted to both the country director and the regional audit team
Under the supervision of the Monitoring and Evaluation Manager, as an Accountability and M&E Officer I am responsible for managing, recording, sharing, following up and consolidating complaints / feedback about ACTED’s interventions, and ensuring community feedback is fed back into the project cycle management, carrying out the following functions:
Works closely with field program teams, area coordination and M&E area referent at Al Azraq Camp for refugees.
Provides useful and constructive information to target communities about ACTED’s programs.
Participates to the setup of a constructive dialogue between ACTED and target communities.
Conducts brainstorming, trainings and workshops with program teams on a regular basis, including an orientation at the begging of each new project, to ensure that they are aware of processes and procedures of accountability mechanisms.
Ensures that information about ACTED programs and approaches are available to target communities, notably through the development of visibility leaflets, community orientation sessions, etc.
Provides monthly analytical reports and recommendations to program teams / coordination on the basis of complaints and feedback received from target communities.
Ensures that urgent and sensitive complaints are addressed in a timely and appropriate manner.
Ensures that all received complaints are registered and recorded in the complaints registration database according to the provided guidelines.
Ensures that all complaints are managed and, if needed, forwarded to relevant staff member as per described instruction (decision tree) included in the complaint mechanism manual.
Ensures that all complaints are followed up closely with relevant department and coordination in order to resolve them within two working weeks.
Ensures that confidentiality of complaints data is respected, and this information is not shared with any irrelevant staff members or external person / organization.
Compiles all complaints received during the week and send a weekly report to both AMEU area referent and country coordination.
Monitor and evaluate the programs by doing assessments and analysis the results, after that switching the results into reports.
To understand and provide exceptional across the counter service to fulfill customer needs and expectations. Identify and handle any sales opportunity or refer same to the appropriate branch personnel. Process customer transactions accurately, quickly and efficiently and facilitate use of alternate channels wherever possible, carrying out the following duties :
• Service Customers:
• Provide superior customer service in a friendly and knowledgeable manner.
• Process transactions efficiently and accurately.
• Refer enquiries to the appropriate staff.
• Maintain a general knowledge of the bank’s common products and services.
• Ensure all Bank & Industry service standards and codes of conduct are adhered to.
• Take ownership of client complaints/issues, initiating action or resolving the problem within 24 hours and keeping the clients informed during the process.
• Assist customers with self-service banking.
• Maximize Sales Revenue:
• Identify opportunities to sell the bank’s product and services, referring them to the appropriate staff.
• Participate in branch sales campaigns.
• Adherence to Compliance:
• Adhere to regulatory and bank compliance guidelines.
• Understand and apply branch operating policies and procedures.
· Cash Drawer: A head teller will be responsible for a cash drawer and all of
the functions that pertain to it. Head tellers have to balance cash drawers and
do cash audits. Counting cash is an important function of the head teller.
· Supervision: Head tellers are required to supervise the other tellers. If a
teller is not in balance, the head teller is required to search for the overage or
shortage.
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· Motivate: When you are in a head teller position, sometimes you have to
motivate the tellers. Make sure they are hitting their goals and objectives.
· Train Tellers: Head tellers train other tellers on how to operate a cash
drawer. They lead instructions on how to provide world class customer
service.
· Communication: In the position of head teller, you have to communicate
with customers, tellers and the manager on a daily basis. Good customer
service skills are needed in this position.
· ATM/Vault: Head tellers are responsible for replenishing the automated teller
machines and transferring money to the vault. Sometimes the head teller has
to audit the vault, in conjunction with another employee, on a regular basis.
And all the transaction in the branch i am the authorizer on it ( operation manager )
1. Promote and maintain positive relations with all contacts, customers and potential
customers
2. Comply with all department and company policies and procedures.
3. Perform as a team member in allocating and coordinating the work flow.
4. Involved in ordering, receiving, verifying, and distributing cash.
5. Operates a teller's window to serve the bank's customers by:
o Accepting retail and/or commercial deposits, verifying cash and
endorsements and giving customers their receipts.
o Identifying customers and cashing checks, or referring customers to an
officer for authorization to cash checks.
o Accepting savings deposits and withdrawals, verifying signatures.
o Providing additional customer services including Cashiers Checks,
Personal Money Orders, Savings Bonds, Travelers' Cheques, Stop
Payments, and Certificates of Deposits.
o Balances cash daily
o Accepting payments for all loan
6. Responsible for bank opening/closing.
7. Responsible for exchange rates and exchange money
8. Opens new accounts and admits customers to safe deposit boxes.
9. Open and Close Vault
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10. Promotes the bank's products and services; consistently cross-sells bank products
at every opportunity.
11. Makes concentrated effort to solve customer problems.
12. Carry out money transfer operations such as Western Union, Banking transactions
13. Follows teller over/short policy.
Function of BinDar: Worked as Part Time employee in an investment company that
provides individual & group loans for housing, cars, and industrial loans:
· Market the products of the company to clients: explaining the various products, its
benefits and all its features.
· Process all paper works related to loans
· Follow up with customers and provide after sales services
· Answer queries of the customers
· Perform various accounting services such as registering payments, collecting
payments, issue invoices etc.
