Senior Sales Executive
Marina Gulf Trading Company LLC.
Total years of experience :19 years, 11 Months
D• Maintain quality service by establishing and enforcing organization standards.
• Contribute to team effort by accomplishing related results as needed.
• Ensure a high level of consumer satisfaction by building and maintaining a good relationship with potential customers.
• Plan, direct and coordinate the operations of the company.
• Providing information to the customers to help them in the selection of the best products.
• Planning the use of materials and human resources, in the functional area of the store.
• Manage staff, preparing work schedules and delegating specific duties.
• Coordinating with Marina Logistics in UAE for the replenishments.
• Direct and coordinate activities of businesses or departments concerned for
• Distribution of products. Plan and direct activities such as sales promotions, coordinating with other Department heads as required.
• Prepares reports by collecting, analyzing, and summarizing information.
• Enhances staff accomplishments and competence by training and mentoring.
• Managing activities of the front office.
• Receiving customer queries and giving relevant and appropriate information.
• Handle complaints, provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution.
• Assist the Department Administrator in overseeing and ensuring events and functions are organized and carried out accordingly.
• Managing and handling all the cash proceeds at the box office.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Maintain proper records of all sales, complaints, and cancellations of that day.
• Follow communication procedures, guidelines and policies.
• Keep records of customer interactions, process customer accounts and file documents.
Managing the shop activities.Approaching customer and assist in helping them select items while offering product knowledge and advice.
Working at the cash counter and handling cash proceeds and other duties as a signed
RECEIVED ADVANCE CERTIFICATE IN BUSINESS MANAGEMENT.
RECEIVED DIPLOMA IN MANAGEMENT - BANKING