Head Learning & Organization Development
Quick Heal Technologies Limited
Total years of experience :18 years, 2 Months
As the Head of L&OD, expected to pick up projects in change management and talent development areas. Provide strategic direction to the learning agenda and improve learning application on the ground.
Strategy: Create the learning and development strategy. Conduct organization needs assessments to determine long-term strategic learning solutions for building a sustainable core curriculum.
Development Centres, Leadership Pipeline - Experience in running 3 DC’s in the organization. Currently driving the leadership pipeline program.
Content Development: Design and deliver scalable and effective learning solutions. Serve as an instructional development consultant and collaborate with internal subject matter experts to develop learning solutions for employees. Develop facilitator guides, job aids, web content and evaluation strategies.
Facilitation: Deliver quality training programs through various platforms.
Consulting: Propose innovative learning solutions to solve business needs. Analyze needs and design scalable solutions. Partner with HR and business leaders.
Program and Project Management: Design, develop, implement and manage targeted learning programs and initiatives. Manage and evaluate the effectiveness of third party vendors who deliver learning solutions. Continuously improve learning solutions. Tailor programs to meet local specifications.
Marketing: Design the overall L&D marketing plan and drive use of services through strategic marketing practices.
Operations: Create and execute ongoing process improvements in learning and logistical operations. Manage program logistics and support.
Evaluation: Identify learning and performance objectives. Assess overall impact and effectiveness of learning programs.
Assessments: Administer and interpret assessments. Design and deliver team effectiveness, development centres, leadership development and conflict resolution workshops leveraging appropriate assessments.
Various HR Consulting Assignments
• Aligning and implementing Swiss Re Global HR practices and Policies to the India organisation
• Strategic HR support to two legal entities including four business verticals
• Change management - HR lead during organisational restructuring
• OD interventions - Employee Satisfaction Survey, Disclosing results and working on action plans with Business Heads
• HR Analytics - Monthly, quarterly reports as required by Regional and Global offices
• Recruitment - Vendor Management, hiring of niche skills viz. health actuaries, employing overseas candidates
• On- boarding off boarding of local and expatriate employees including layoffs and redeployment.
• Online Goal Setting and Performance Appraisals, Training (Technical and Soft Skills),
• Vendor Management - Trainers, Recruitment Agencies, Payroll, Consultants
• Projects - Support to Global launch of SAP system, migration from Peoplesoft
• Performance Management - goal setting, facilitating review process
• Training - Need Identification for employees, conducting soft skill sessions
• Compensation and Benefits - Alignment, benchmarking, facilitating reviews
Major Achievement: Successfully implemented organisational restructuring from the HR perspective. Achieved successful launch of SAP HR system for the two Indian entities.
• Leading the HR Consulting team
• Responsible for Business Development,
• Key client relationship management,
• Project Management and execution of multiple client engagements.
• Support the objectives of the HR Advisory Services in KPMG, Oman.
• Ensuring quality and commercial processes (billings/collections) are run smoothly.
Major Consulting Assignments:
• Designed and conducted employee satisfaction survey,
• Designed and developed Organization Structure,
• HR Policy & Procedures Manual,
• Performance Management System,
• Reward & Compensation System
• Job Descriptions,
• Designed Induction Process and developed Induction Manual,
• Competency Mapping Design for organisations in sectors including, oil and gas, banking, services, Government organisation, IT and electricity.
Major Achievements: Exceeded the annual revenue target and Instrumental in establishing KPMG as a preferred service provider for HR Advisory services in Oman market.
Human Resource Management
Majors in Accounting and Costing
