Second In-charge
Standard Chartered Bank Nepal Ltd
Total years of experience :23 years, 4 months
Second In-charge, Customer Services, Standard Chartered Bank Nepal Ltd., (1996 to Aug 2001)
Supervisor Credit Card Operations, Standard Chartered Bank Nepal Ltd., (1992 to 1996)
Standard Chartered Bank Nepal Ltd., Kathmandu since Dec 1990
Head - Priority Banking, Standard Chartered Bank Nepal Ltd. (since Feb 2004)
Branch Manager, Standard Chartered Bank Nepal Ltd., Naya Baneshwar Main Branch (Aug 2001 to Feb 2004)
Branch Manager, Standard Chartered Bank Nepal Ltd., Naya Baneshwar Main Branch (Aug 2001 to Feb 2004)
Assistant, Standard Chartered Bank Nepal Ltd., (Dec 1990 to 1992)
• Serve as member of "Country Out Serve "committee and CEO's Leadership Team.
• Accountable for revenue and selling of products.
• Responsible for control of costs and overall administration of the branch.
• Steer efforts for adherence to Anti-money laundering policies.
• Ensure accuracy and legality of transactions related to customer service area.
• Check and authorize transactions of Tellers, Remittance and Clearing.
• Dexterously ensure timely reporting of foreign currency position to Treasury and surrender of foreign currency to NRB as requested by Treasury.
• Drive the efforts for assessing the health of credit portfolio and appraising creditworthiness of the high profile applicants after analyzing financial statements and credit documents before sanctioning/disbursing the credit.
• Establish elaborate grievance handling and disciplinary action procedures.
• Envision and implement many new ideas of administrative procedure for saving time
• Conduct 'SWOT' analysis and utilized findings for designing customized strategies to enhance customer services.
• Accomplish responsibility for learning & development, training need identification, module design, planning, coordination, training delivery & execution in the area of functional & soft skills.
• Handle day-to-day activities and administrative activities including staffing, tasking, discipline, welfare, and all multifarious development programmes; ensured proper implementation of Rules and Regulations
• Actively involve in implementing HR policies / procedures and managing key people initiatives, preparing annual operating plan, and HR objectives in line with organizational objectives.
• Implement an effective performance management system to instill performance and result oriented culture.
• Extend support in preparing a budgeted plan for retention of potential talent, and implement the scheme across the organization.
• Enhance employee engagement activities through the suggestion scheme/TQM & CSR Activities and ensure industrial harmony by periodical interaction with works committee members.
• Drawn up plans for procurement of office utilities in coordination with other functions and initiated procurement activities to achieve overall cost economy.
• Coordinate with Internal and Statutory Auditors for conducting periodic audits; evaluate Internal Control Systems to identify the flaws and implement necessary processes to overcome the defects in the existing system.
• Organize various training sessions for the team to enhance their performance.
• Master in Sociology (MA) Tribhuvan University, Kathmandu, 2009
• Bachelor of Arts, English (BA) Padma Kanya College, Tribhuvan University, Kathmandu, 1985 • Master in Sociology (MA) Tribhuvan University, Kathmandu, 2009