Social Media Manager
Saudi Telecom Company
Total years of experience :19 years, 1 month
An Official umbrella for my Micro Internet Startups & Projects.
- Building marketing team and managing them (8 members)
- Strategic planning on short and mid-term phases to achieve corporate targets.
- Managing Social Media:
● Planning for Creative Campaigns
● Enhance Engagement with our Community
● Improve Conversion through Social Networks
● Developed new tools to help Social Media team management
● Using monitoring and analytical tools measure awareness and reach
- Managing digital marketing channels:
● SEM
● Display Networks
● Paid Social Media
● Newsletter.
- Managing offline marketing channels:
● Events Participation
● Brochures
● SMS.
- Managing digital content:
● Store Front
● User Experience.
- Managing Customer Relations:
● Resolution
● Customer Behavior
● After Sale Evaluation Survey
Working as:
o Domain Administrator
o Microsoft Exchange Administrator.
o Active Directory design, implementation and operation
o Implementing Domain Group Policies
o Symantec Brightmail Gateway Administrator.
o VMWare Administrator.
o Cloud services Administrator (Microsoft BPOS, Box.net)
o Microsoft SMS & SCCM Administrator
o NAS Server (Network Attached Storage) Administrator
o Integrating and supporting Apple devices into Business environment.
o IT & Security policies and procedures
o Data Protection & Encryption Solutions
Fikrati is a team within our company which receives ideas from employees that will help to enhance quality, reduce cost or add a significant value to the business. I worked as an IT representative where I receive all ideas related to IT and evaluate them in cooperation with concerned people from IT technical and management teams then I get back to idea owner and Fikrati staff.
My job during 22 months was to evaluate, coordinate, monitor the implementation of accepted ideas and to schedule a proper timing for postponed ones.
Working as:
o Advanced Automated Image Deployment Process