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raafat essam elsayed hassan, agent customer service

raafat essam elsayed hassan

agent customer service

dubai airport

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, tourist guidance
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

agent customer service at dubai airport
  • United Arab Emirates - Dubai
  • My current job since May 2013

iam working now as a customer service inside dubai airports about inquiries

Out bound and telesales representative at Abu dhabi islamic bank
  • United Arab Emirates
  • My current job since May 2015

All center out bound and telesales representative

tourist guide at monumental sites
  • Egypt - Cairo
  • October 2012 to February 2013

i am working as tourist guide beside i have license of tourist guidance and iam member of tourist guide syndicate

customer service agent in bound at etisal international company
  • Egypt - Cairo
  • August 2010 to September 2012

customer service agent in bound
about activation and data entry lines
technical support

Education

Bachelor's degree, tourist guidance
  • at faculty of tourism and hotels
  • June 2010

Specialties & Skills

Tourism
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Technical Support
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Data Entry
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Call Center
+Endorse 0
Service Activation
+Endorse 0
communication skills
+Endorse 0
presentation skills
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Languages

English
Expert
Spanish
Beginner
Arabic
Expert
French
Beginner

Memberships

tourist guidance syndicate
  • tourist guide under trainning
  • December 2010

Training and Certifications

Boot camp (Certificate)
Date Attended:
December 0015
iti (Certificate)
Date Attended:
November 2009
Valid Until:
October 2010