General Manager / Business Development
❖ Space above group LLC
مجموع سنوات الخبرة :26 years, 1 أشهر
Concept Creation: Develop and refine the overarching theme, concept, and atmosphere of the space club or lounge, ensuring it aligns with the target audience and market trends.
✓ Food Menu Creation: Collaborate with chefs and culinary experts to create a diverse and appealing menu that complements the theme and enhances the overall experience for patrons.
✓ Design and Decoration: Oversee the interior design and decoration of the space, ensuring that the visuals, lighting, and layout contribute to the desired ambiance and vibe.
✓ Budgeting: Develop and manage budgets for various aspects of the business, including staffing, marketing, supplies, and operations, while maintaining financial sustainability.
✓ Cost Control: Implement strategies to monitor and control costs, optimize resource allocation, and maximize profitability without compromising quality.
✓ Marketing Management: Plan and execute marketing campaigns, events, and promotions to attract and retain customers, while keeping up with the latest marketing trends and techniques.
✓ Branding: Establish and maintain a strong brand identity for the space club or lounge, ensuring consistency across all touchpoints and communications.
✓ Artists Contract: Collaborate with entertainment agencies and artists to secure contracts for live performances, DJ sets, and other entertainment, contributing to the overall experience for guests.
✓ Hospitality Training and Awareness: Provide training to staff on customer service, hospitality standards, and the unique aspects of the space-themed environment, ensuring an exceptional guest experience.
✓ Leasing Contract: Negotiate and manage the leasing agreement for the physical space, ensuring terms are favorable and aligned with the business objectives.
✓ Government Relations: Liaise with local authorities, obtain necessary permits, and ensure compliance with regulations related to food safety, alcohol service, and entertainment.
✓ Problem Solver: Address challenges that arise in day-to-day operations, from staff issues to customer complaints, finding effective solutions to maintain a smooth operation.
✓ Business Development: Identify opportunities for growth and expansion, exploring partnerships, collaborations, and new revenue streams to enhance the business's long-term viability.
✓ Vision and Strategy Development: As the founder responsible for creating a clear and compelling vision for the nightclub concept. This includes defining the unique identity, target audience, and overall experience you want to provide.
✓ Business Planning: develop a comprehensive business plan that outlines the nightclub's goals, financial projections, marketing strategies, operational processes, and more. This plan will serve as a roadmap for your business's growth and success.
✓ Investor Relations: seeking investment or funding, you'll be responsible for pitching your nightclub concept to potential investors, negotiating terms, and building strong relationships with financial backers.
✓ Venue Selection and Design: Choosing the right location for your nightclub is crucial. research and secure a suitable venue that aligns with your concept. Additionally, you may be involved in the interior design and layout to create the desired atmosphere.
✓ Legal and Regulatory Compliance: Managing the legal aspects of running a nightclub is essential. This includes obtaining necessary permits and licenses, adhering to local regulations, ensuring the safety of patrons, and dealing with any legal matters that may arise.
✓ Financial Management: Overseeing the financial health of the business is a key responsibility. This involves budgeting, monitoring expenses, tracking revenue, managing cash flow, and ensuring profitability.
✓ Marketing and Promotion: Creating and executing effective marketing strategies to attract patrons to your nightclub is vital. establish an online and offline presence, leverage social media, and possibly collaborate with influencers or partners.
✓ Staff Recruitment and Management: Hiring and training the right staff is essential for providing excellent customer service and maintaining a positive atmosphere. This includes hiring bartenders, servers, security personnel, DJs, and other relevant roles.
✓ Operations Management: As the managing partner, oversee day-to-day operations to ensure everything runs smoothly. This involve managing inventory, coordinating events and promotions, handling customer feedback, and addressing any operational challenges.
✓ Customer Experience: Ensuring a positive and memorable customer experience is a priority. You'll need to monitor feedback, address customer concerns, and constantly strive to improve the overall experience at your nightclub.
✓ Networking and Partnerships: Building relationships within thenightlife and entertainment industry can lead to valuable partnerships, collaborations, and promotional opportunities. Attending industry events and connecting with influencers can help enhance the nightclub's visibility.
✓ Innovation and Adaptation: The entertainment industry is dynamic, so staying current with trends and continuously innovating will be crucial. Adapting your concept to changing preferences and technologies will help your nightclub remain relevant and appealing to patrons.
✓ Oversees the holistic aspect of the club, with the ability to do multitasking with fun and possess business management skills to make sure that the environment and revenue of the night club meets the business format.
✓ Supervise the team members and provide them with the training and direction they need to meet company and personal expectations.
✓ Provide clients with superior services, products and guidance.
✓ Hiring qualified employees like DJs, Performance Artist, Singers, Band, bar maids, bartenders, cashiers, bouncers and maintenance workers.
✓ Discipline team members as needed, including issuing verbal warnings, write-ups.
✓ Direct, supervise and assist with event marketing, preparation and cleanup. Schedule events regularly to drive new memberships and build community awareness.
✓ Build rapport and loyalty with customers by facilitating frequent communication and providing opportunities for feedback.
✓ Ensure that club facility and equipment are always kept clean, attractive, and in compliance with company standards and local regulations.
Overseeing day-to-day operations of the nightclub, including staff scheduling, security, and customer service.
Ensuring that the venue is well-maintained, clean, and compliant with safety and health regulations.
Managing the flow of customers and coordinating with the staff to ensure smooth operations during busy nights.
✓ Financial Management:
Creating and managing the nightclub's budget, monitoring expenses, and optimizing revenue streams.
Implementing pricing strategies for cover charges, drinks, and other services to maximize profitability.
Monitoring financial performance, analyzing trends, and making data-driven decisions to improve financial outcomes.
✓ Staff Management:
Hiring, training, and supervising staff, including bartenders, servers, security personnel, and administrative staff.
Setting performance expectations, conducting regular evaluations, and addressing any performance issues.
Fostering a positive work environment and promoting teamwork among staff members.
✓ Marketing and Promotion:
Developing and implementing marketing strategies to attract patrons and create a strong customer base.
Collaborating with the marketing team to create promotional events, theme nights, and special offers.
Utilizing social media and other advertising channels to effectively market the nightclub's offerings.
✓ Customer Experience:
Ensuring a positive and enjoyable customer experience by maintaining high standards of service and hospitality.
Addressing customer feedback and resolving any issues or complaints in a timely manner.
Monitoring the overall atmosphere and ambiance of the nightclub to ensure it aligns with the target audience.
✓ Liquor and Legal Compliance:
Ensuring compliance with local, state, and federal regulations related to alcohol service, health and safety, and entertainment.
Managing liquor licenses, permits, and any necessary legal documentation.
✓ Inventory Management:
Managing the inventory of alcoholic beverages, supplies, and equipment needed for the nightclub's operations.
Implementing efficient inventory control practices to minimize waste and ensure adequate stock levels.
General Manager
Operation manager, general manager
Job Description:
• Managed and directed all the important matters related to the business
• Paid attention to training, selection, and recruitment of the employees
• Manage staff, preparing work schedules and assigning specific duties
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
• Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
• Oversee activities directly related to events or providing services
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
• Plan and direct activities such as events execution, coordinating with other department heads as required
• Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members
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Loan applications and other employees requests
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Insurance registration, renewals, cancellations, claims
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