Export Manager
PRESTO Robinets
Total years of experience :12 years, 11 Months
- Driving the company’s business in the territory
- Linking between production, designers, R&D and my market’s demands
- Tailoring special items to match with the client’s requirements
- Complying with local norms SASO/Saber in collaboration with a third party (SGS)
- Providing a close assistance to distributors, sales, marketing and after sales teams in the territory
- Ensuring a competitive offer to the customer and a direct assistance to dealers for the general technical/commercial enquiries
- Technical support and supportive educational trainings
- Constantly working in synergy with the Export Director
- Promoting the brand to private clients and local authorities
- Working with consultants and designers during the conception stages to write specifications and selecting the right products
- Working with the distributors to offer a complete package to the client
- Organizing events to make closer solid relationships with the existing clients and open new opportunities with new clients
- Direct sales meeting with contractors/owners/designers and decision makers
- Managing a team of quality sales personnel comprising of area sales managers, sales executives, sales coordinators, technicians and customer care service representatives
- Aware of sound international business practices with exposure to local markets in my region
- Taking on the responsibility to create the brand awareness within the first year
- Launching and anchoring the brand as one of the lead players over a reasonable period of time
- Meeting the annual sales goals and objectives set up jointly by me and the organization
- Setting up and management of dealer and distribution channels
- Setting up the sales team and sales organization
- Building and managing a relationship with influencer - consultants, architects, interior designers
- Presenting and marketing to developers, consultants and contractors
- Drawing up and achieving the sales targets for the sales team, country, channel partners and the Region
- Planning and participating in the exhibitions and event in our region
- Attending international exhibitions such as ISH, Cercaie, Salone del Mobile Milano, etc.
- Travelling frequently to our Headquarter in India, to our factories in South Korea, China and Italy. Attending seminars, trainings, to get to know updates and new products, interact and share ideas with the management and business heads
- All other facets required for the enablement of the business.
- Managing a team of sales managers and sales executives
- Following up projects from conception to completion, and visiting all stakeholders from clients and specifiers at the early design stages through Architects/Consultants, Owners and Contractors toward the end of the process
- Working on specifications to promote the company to Consultants, Architects and Governmental Institutions
- Diffusing the brand name and ensuring the registration in the specifications and the vendor lists
- Well-managing the time by structuring the week between phoning, traveling, planning visits, and following up clients and projects, visiting the fields and presenting technical solutions.
- Working in close relationship with Delabie’s distributors and their sales force, providing technical product trainings
- Discussing in full view with the sales team to identify and classify the projects, the competitors, and fighting in modifying the specifications even during the construction phase of the project
- Meeting on weekly basis with the sales team to discuss visited projects, potential clients, prospective consumers, supporting them with sales leads and tools
- Arranging exhibitions, gathering and group presentations in “Soirées” and “Cocktail Parties” to build closer relationships with the clients and hunting new opportunities to develop the market
- Travelling to HQ every quarter to attend seminars, trainings, to get to know updates and new products, interact and share ideas with the management
- Managing a team of sales executives.
- Establishing new, and maintaining existing, customers
- Managing and interpreting customer requirements
- Generating quotations
- Negotiating tender and contract terms
- Negotiating and closing sales by agreeing terms and conditions
- Offering after-sales support services
- Administering client accounts, claiming and collecting the payments
- Analyzing costs and sales
- Meeting regular sales targets
- Recording and maintaining client contact data
- Supporting marketing by attending trade shows, conferences and other marketing events
- Making technical presentations/trainings and demonstrating how a product/services will meet client’s needs
- Providing pre/post sales technical assistance and product education
- Solving client problems
- Helping in the design of custom-made products
- Started up the Plant since conception and business plan stage
- Preparing the mix designs and the raw material selections in collaboration with Andrea Lab and governmental labs
- Purchasing the Equipment, Machineries, Lab and all the requirements
- Hiring the staff and starting the operations
- Worked in collaboration with Sodamco-Weber, Lafarge Iraq and MAM Group, as a backup and support
- Promoting the company, leading and orienting the sales team, and enabling the business
- Quality Control for materials (Steel, Concrete cubes, Block, Stone, Limestone, Curbstone, Soil, etc.)
- Submitting to the Consultants the Lab Reports for material approvals as per the ASTM project’s specifications
- Others scopes: Skeleton works, Masonry, Waterproofing, Landscaping (Hard + Soft) and Infrastructure
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