rafik refaat

• works as the primary business contact for the client and is responsible for client satisfaction
• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
• Ensures that client issues are dealt with in an efficient manner.
• Owns the contract and contract renewals of new work for an existing client.
• Approves Change Orders and invoices, and is responsible for payment collections.
• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
• pursuit of opportunities for account growth and new business
• Responsible for the management of selected General Business named, Major and Enterprise per defined vertical accounts. Management activities include coordination of internal resources serving the account, supervision of account projects, development of new accounts and opportunities, and maintenance of existing accounts.


Duties & Responsibilities
• Acting as Project manager for network projects including infrastructure, telephone system, switches, routers, firewalls, cameras, access points, servers, PCs.
• Making site surveys (planning and designing) for networks, cameras and all needed for the data infrastructure.
• Selling IT Solutions in different technology aspects (Axis CCTV, access Control, HP, Dell and Cisco Networking, ).
• Responsible for all activities related to selected accounts within a specific vertical/industry (e.g. Telecommunications, Finance, Hospitality, Government, etc...).

• works as the primary business contact for the client and is responsible for client satisfaction
• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
•Ensures that client issues are dealt with in an efficient manner.
•Owns the contract and contract renewals of new work for an existing client.
•Approves Change Orders and invoices, and is responsible for payment collections.
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
•pursuit of opportunities for account growth and new business

•works as the primary business contact for the client and is responsible for client satisfaction
•Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
•Ensures that client issues are dealt with in an efficient manner.
•Owns the contract and contract renewals of new work for an existing client.
•Approves Change Orders and invoices, and is responsible for payment collections.
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
•pursuit of opportunities for account growth and new business

•Responsible software solutions, network integration and services Selling
•Act as a consultant and advise sales teams on a software/hardware solution
•Assist Account Sales Executives with presenting solutions to clients

•Support customers, through phone calls or using the internet.
•Database validation and repair procedures.
•Answer customers questions regarding it or business points.
•use automated information systems to analyse the customers situation

• Selling Barcoding, Wireless and RFID solutions.
• Work on exciting projects using latest products & technologies for Automatic Identification & Data Collection (AIDC).
• Making presentations, educating the customer.
• Understanding and responding to Customer needs
• Preparation of technical and commercial proposals
• Preparing and designing solutions required.
• Technical account management
• Implementation of solutions when required
• Achieving sales target
• Customer relationship management