HR Consultant
Global Consulting House
Total years of experience :4 years, 6 months
HR Consultant, Global Consulting House, Cairo, Egypt, February 2012 till June 2013.
- Link Job requirements with CVs to help employers find suitable staff and job seekers.
- Match candidates to jobs to build a pool of potential applicants.
- Build relationships with employers and job seekers.
- Meet targets for vacancies filled and people placed, keeping records and negotiating fees.
- Deal with permanent or temporary work at all levels and for many industry sectors.
Customer Service, New Horizons, Cairo, Egypt, February 2011 till Januray 2012.
(Training services provider)
- Satisfy the customers need regarding training courses and plans.
- Evaluate the offered courses to students as well as instructors.
- Enhance performance by providing superior responsiveness as the primary internal customer contact.
- Maximize sales volume by developing relationships with new clients.
- Organize and set up training sessions by coordinating with students, instructor and location center.
- Perform post acknowledgment customer service functions to resolve customer issues.
- Tracked and solved any customer complaint.
Achievements:
- Customer Service Award
Customer Service, New Horizons, Cairo, Egypt, February 2011 till Januray 2012.
(Training services provider)
- Satisfy the customers need regarding training courses and plans.
- Evaluate the offered courses to students as well as instructors.
- Enhance performance by providing superior responsiveness as the primary internal customer contact.
- Maximize sales volume by developing relationships with new clients.
- Organize and set up training sessions by coordinating with students, instructor and location center.
- Perform post acknowledgment customer service functions to resolve customer issues.
- Tracked and solved any customer complaint.
Achievements:
- Customer Service Award
Insurance Co-ordinator, Allianz, Cairo, Egypt, January 2009 till January 2011
(Insurance Service Provider) - Based in Bank Mist Exterior
- Determine customer needs and provide solutions with regards to their requirements.
- Educate Customers on product options
- Manage Customer and bank privacy
- Track and solve any complaints presented by clients.
- Develop sales agreements with different clients based on their needs.
- Enhance performance by providing superior responsiveness as the primary internal customer contact.
- Execute the area’s business plan.
Achievements:
- Top Achiever - Target Achieved: 150%
Bachelor of Al-Alsun Faculty - Ain Shams University, Cairo, Egypt, June 2008. - Major: Spanish - Second Language: English - Overall Grade: Good