Ragy Shohdy, Senior international customer consultant

Ragy Shohdy

Senior international customer consultant

Vodafone international services

Location
Egypt - Cairo
Education
Bachelor's degree, Computer Science
Experience
18 years, 7 months

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Work Experience

Total years of experience :18 years, 7 months

Senior international customer consultant at Vodafone international services
  • Egypt
  • My current job since December 2013

International customer support consultant - Ireland

Listener Care Support at Stream Global Services
  • Egypt - Cairo
  • My current job since June 2012

Listener Care Support - SiriusXM English

Senior Customer Service Representative at Vodafone, Egypt
  • Egypt - Cairo
  • June 2004 to March 2011

Senior Customer Service Representative - Premium/Platinum

Education

Bachelor's degree, Computer Science
  • at Modern Academy in Maadi
  • May 2003
High school or equivalent, High school
  • at Manor House Language School
  • May 1997

Specialties & Skills

Marketing Support
Service Minded
Computer Service
Customer Service
Client Service
Phone etiquette
Fast learner
Communication skills
Active listening
MS Office applications
Social Media Marketer

Languages

English
Expert

Training and Certifications

MCSE (Training)
Training Institute:
YAT Training Center

Hobbies

  • Technology