Visa Officer/ Immigration Department
Embassy of Canada
Total years of experience :23 years, 3 months
• Attending phone calls, take down any messages, forward calls
• Receiving guests
• Liaise with the courier, incoming and outgoing post
• Receiving different types of applications daily
• Arrange and check all the paperwork, documents provided
• Update the files in the system, review applicants files
Managing the smooth process of IELTS examination (Listening, Reading and Writing).
Supervising the task assignments and duties of the invigilators.
Reporting and assessing different activities that might hinder the smooth running of the examination process.
Handling the examination papers for IELTS and reporting discrepancies if any.
Team building and Management exercises.
Training of new Invigilators.
• Handling Visa, passport and other consular applications
• Assisting expat staff upon arrival/ departure with necessary administrative documents
• Answering phone calls, receiving guests and providing other clerical support
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance, cash handling
• Organize and manage the calendar
• Assist the Ambassador in preparing for meetings and reports, minute meetings
• Prepare letters for the Ministry
• Liaise with different department/ daily liaising with the driver
• Attending phone calls, take down any messages, forward calls
• Receiving guests
• Liaise with the courier, incoming and outgoing post
• Provide full administrative assistance, cash handling
• Dealing with Canadian Nationals regarding passport, consular queries
• Arrangement of appointments, sending out invitations and
reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance
• Organize and manage the calendar
• Assist the Ambassador in preparing for meetings and reports
• Perform routine office tasks, receive guests
• Perform other related duties as required
Relocating to the UAE and maternity.
Maternity
Process customer contacts- inbound/ outbound calls/ fax and electronic.
Maintain personal targets as agreed with Team Leader.
Undertake internal and added value initiatives as required.
Support internal customers, Business Consultants and local management.
Contribute to the achievement of the department .
• Carrying out Administration tasks relating to the Sales Order Processing team, including Proof Reading Dutch written materials and Translating Distributor queries to team members
• Assisting Distributors with the Sales Order Cycle and acting as a single point of contact for any queries relating to product, region and pricing inquiries
• Liaising with different internal teams to resolve customer queries such as Accounting, Sales and Delivery teams
• Provide Distributor relations support to advise them of new processes
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Weekly Management reporting
• Organize and manage the calendar
• Assist the manager in preparing for meetings
• Serving customers and assisting with general queries
• Ordering of new stock via the in-house distribution centre
• Training new staff and reviewing internal procedures
• Arrangement of appointments, sending out invitations and reminders
• Bookings of travel, hotels and making LPO’s
• Provide full administrative assistance, cash handling
• Organize and manage the calendar
• Liaise with different departments on a daily basis
ESOL English Cambridge Certificate – Passed.
HAVO Diploma This is equivalent to a Senior Secondary Education Certificate and covers eight core areas of the syllabus – English, Mathematics, Economics, Dutch, French, History, IT and Art.
