Human Resources Project Manager / Freelancer
free lancer
Total years of experience :16 years, 1 month
Structuring / Restructuring human resources departments focusing on the following key areas:
• Organization structure.
• Jobs descriptions.
• Internal regulations and policies that comply with Labor Law.
• Workflow process, procedures, and forms.
• Managed end-to-end payroll process for National staff.
• Maintained accurate and updated employee files, hard copies, and human resources information system
• Facilitated the entire recruitment process from sourcing to onboarding and Conducted orientation and induction sessionsfor new hires.
• Collaborated effectively with HR teamsfrom other countries as a member of the regional office.
• Served as the focal point for health insurance for national staff
• Oversaw entitlements for area staff ensuring a more accurate payroll
• Developed and conducted training to clarify the internal policies for Unrwa schools’ teachers and principals by training them on using the agency forms
• Acted as the focal point for health insurance contributing to the staff’s well-being.
• Managed the entire payroll cycle, ensuring accuracy and timeliness.
• Led the talent acquisition efforts by overseeing the full recruitment cycle.
• Coordinated with HSE department to ensure the implementation of the policies for a healthy and safe workplace.
• Supervised employee relations, training, and performance management (Annualand appraisal)
• Provided support to managers and supervisors in handling employee disputes, disciplinary actions, and other workplace safety issues.
HR Policies and Recruitment:
• Created, Updated, and Implemented HR policies and internal regulations.
• Updated organizational structure, created and revised job descriptions, managed vacancy announcements, screened and filtered applications, conducted technical tests, interview set-ups, prepared offer letters and employment contracts and packages, and managed hiring process, staff onboarding, and other tasks to support the entire recruitment cycle in alignment to the needs, budget, and organization structure.
Training and Development:
• Identified training needs, developed relevant documents, resources, and materials, tracked training outcomes, and converted these outcomes into tangible contributions to staff learning and development.
Personnel Operation:
• Managed day-to-day HR Administrative duties and personnel operations, including social security, time and attendance records, leaves and vacations, overtime, income tax, health insurance, work permits, warnings and disciplinary actions, financial settlements for terminated and resigned staff, and legal clearance.
• accurately and punctually completed payroll preparation, audit, and distribution.
• Drafted formal letters and correspondences.
• Maintained and updated employees' records both electronic and hard copies.
Employee Relations and supervision:
• Responded to employee's inquiries and questions
• Supervised and led HR staff through coaching and mentoring.
• Managed grievances and staff complaints, advised staff and managers on the grievance policies, handled internal staff complaints as per the internal policies and procedures, participated in internal investigations, and maintained updated related documentation.
Administration and Team management:
• Handled administration tasks, expanses management, purchasing, and organized social events.
• Supervised reception staff, drivers, and cleaners
• Played a key role in recruiting new employees across various levels.
• Managed paperwork, sorted, and delivered mail, and maintained overall office organization.
• Administration duties such as tracking contracts validity/ cancellation/renewal - property maintenance, and petty cash management.
