Managed Security Services/AV & ELV Systems/FM Services/Cash Solutions/Security Training/ Business De
Hemaya Security Services Co.
Total years of experience :22 years, 6 Months
• Write up of Sales department (Policy & Procedures)
• Write up of Sales & Business Development (Code of Ethic)
• Write up of the incentive/commission scheme Framework
• Building channels with major market vendors & partners.
• Coordinate with top management in preparing and implementing Hemaya’s overall sales & business strategy.
• Prepare Hemaya’s annual sales plan in coordination with the Technical and various Security Services Section Heads.
• Establish contacts with new clients and explain the various solutions and services offered by the Hemaya.
• Maintain client relations and contact with potential / existing clients within various market and keep abreast of developments within the client organizations in terms of development of their facilities and services where opportunities may arise or exist for providing security services and solutions.
• Maintain up to date knowledge on the technology and solutions available in the industry / market in relation to the product portfolio and its related systems handled.
• Oversee the preparation of the commercial proposal in coordination with the relevant team at Hemaya and submit to clients and conduct discussions and negotiations on the proposals submitted.
• Solicit orders for products and services as available within the product portfolio for Hemaya.
• Conduct negotiations with the clients and potential in order to close the sale for Hemaya
• Facilitate and ensure proper coordination with the Security and Technical Services Division on the technical and commercial proposals to be submitted to the client.
• Act as a central point of contact for all sales information including customer database and liaise accordingly in disseminating the information as authorized.
• Conduct periodic meetings with subordinates to follow up smooth running of activities and discuss their suggestions as well as adopt appropriate procedures and executive plans with respect to these suggestions.
• Prepare periodic reports with respect to the Sales department’s activities and achievements to be submitted to Chief Strategy and Business Development Officer.
• Recommend training needs of subordinates and evaluate the outcomes of training courses in coordination with HR.
• Carry out performance, development and competency appraisals of immediate staff in accordance with prescribed policies and procedures and time scales.
• Contribute to the excellence of service delivery to internal/external clients in order to achieve Hemaya’s overall mission.
• Practice duties and roles in line with the authorities as illustrated in the authority matrix.
• This covers the key responsibilities to be performed, but is not all inclusive. It doesn’t preclude other responsibilities from being assigned and undertaken.
Full over seeing company strategic direction, performance, financial, Human Resources, planning, and operational implementation of security systems and beyond!
Role and responsibilities
Management
To manage and provide effective leadership to the security team and ensure that: Resources are appropriately and efficiently allocated to key areas of work and that priorities are always covered adequately All physical security to all on site customers is delivered within The National Archives corporate security policy Budgets are properly controlled and managed, to achieve best value for money. All training needs are identified and processed promptly and are undertaken at the appropriate time Performance Agreements, interim and main reviews are undertaken within the set timescale All requests for annual and flexi leave are managed and controlled, ensuring that there is adequate cover to maintain services at all times Performance and attendance issues are addressed at the correct time, in accordance with The National Archives policies and procedures To maintain the Security Operations Manual up to date for use by all on site security personnel to cover duties, individual instructions for each post; attendance; use of security equipment; dress standard; training etc.
2
To devise rosters appropriate for the requirement to take account of separate building and reading room security duties, and to liaise with Personnel as appropriate re implementation To assist the DSO in implementing security as a core business function to be adopted by the whole office, keeping physical security measures under constant review to ensure they are adequate to meet current threats to business, evaluate changes, showing advantages and disadvantages, costs etc and present to the DSO Initiate all National Vetting security clearances and maintain appropriate records. Assisting the DSO in undertaking various tasks in accordance with the ‘Mandatory Requirements’ of the Security Policy Framework Document, including undertaking; security surveys, security risk assessments, drafting relevant policies and procedures and compiling security reports. Represent security on any relevant project workgroups and project boards
Budget Assist the DSO in drawing up the annual security departmental budget and participate in the Financial Services monthly/quarterly reviews on budget performance. Effectively manage and control the security budget and provide accurate information to the DSO when required Prepare business cases in support of large expenditure when required
Security Breaches/Investigations Act as focal point for any investigations involving security; to prepare reports and note follow up action. Report any significant security breaches to the DSO and Director Operations and Services; undertake full investigation; recommend course of action in consultation with DSO
Disaster Recovery Participate in the role of Incident Manager during any incidents and emergencies. Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date Be on call on a 24 hours x 7 days basis for any emergencies occurring at The National Archives Undertake the security lead role in the Major Incident Team.
Training Ensure that the appropriate level of training is provided for all security staff on disasters; fire and bomb procedures; use of technical equipment and routine security duties. Ensure that knowledge is tested several times per year Maintain the security team training plans up to date for all security staff and to test their knowledge of procedures regularly
Builds market position by locating, developing, defining, negotiating, and closing business relationships.
Duties:
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Responsibilities:
Identify and develop business opportunities for the company’s creative solutions in industrial and product designs as well as the company’s creativity services.
Overall:
Prepares the annual Business Development Plan; as well as prepares the annual Work Plan.
• Lead and develop staff by identifying training needs.
• Define and follow up of yearly targets and objectives.
• Develop and implement strategies for new products and services.
• Determine new opportunities by analyzing business needs.
• Provide direction, guidance to the department to ensure alignment with the Company’s strategies.
Account Management:
• Increase the company’s involvement with existing client
• Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports.
• Serves as a lead facilitator both internally and externally for projects
• Develop and manage client communication tools such as the corporate website business Development and Marketing:
• Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from our Company’s services.
• Further develop multi-tier relationships to organically grow the clients’ accounts.
• Build referral and lead generation network
• Develop the corporate brand strategy
• Develop and manage marketing tools and collateral for existing and new clients
• Implement business models so as to create new ventures
• Forecast long and short-range market potential in the area for Management’s analysis
• Adopt a hands-on approach in monitoring the implementation and execution of marketing programmes
Design, estimate, and prepare full technical and commercial security solutions & proposals to satisfy various targeted customer & market segmentations in the field of security, safety Systems & low current products.
Responsible to provide highly strategic and tactical leadership as assistant Sales Manager to engage in the business of providing IT / Security / ELV solutions (CCTV, Access Control, Fire Alarm, Intruder alarm & structured cabling etc with P & L management responsibility. Maintain complete autonomous decision making authority within the areas of strategic planning, finance, business development, operations, sales, marketing, after sales customer service & satisfaction, human resources, administration and produce required results in annual gross sales revenue.
Total design, costing, pricing, and proposing for all low current products solution as well for Road blockers, barriers, Public address, dimming systems, anti-shop lifting systems, ID card printers
* Sales Manager is responsible for the overall sales effort in order to achieve the objectives of the Branch.
Develop and maintain a high performance sales culture within the sales team.
Responsible for staff management functions
Solid IT & Technical background due to the intensive & continues Technical training conducted in our Training Centre in Amman
Visiting potential customers to prospect for new business, Acting as a contact between a company and its existing and potential markets
Negotiating the terms of an agreement and closing sales; gathering market and customer information. Representing the organisation at trade exhibitions, events and demonstrations
Negotiating variations in price, delivery and specifications with managers
Advising on forthcoming product developments and discussing special promotions. Liaising with suppliers to check on the progress of existing orders
Checking quantities of goods on display and in stock, Recording sales and order information and sending copies to the sales office, Reviewing own sales performance, aiming to meet or exceed targets. Gaining a clear understanding of customers' businesses and requirements
Making accurate, rapid cost calculations, and providing customers with quotations. Feeding future buying trends back to employers
Initiating yearly, monthly and weekly commercial planning and projections for market share and segmentations, also updating our database with customer’s feedback through periodic mail circulations, flashlights & newsletters
Beginning from pre-sales up to post-sales full continuous support
Giving full supportive recommendations and product Tech. solutions to meet different kinds of CCTV requirements that may arise from Tenders/ Projects
Marketing and promoting new entry and current products both commercial and tech. wise
Maintaining full and comprehensive CCTV commercial training and presentation to all G4S members at ULC Amman Training Centre.
Finalizing many pioneer and reference sites/projects that needed customized solutions and products.
Organizing, updating and predicting stock availability and readiness to meet needed levels
Full marketing and sales support for the customer’s, beginning from visibility studies and quotations of the full calendar lines machinery (specialized plastic, coating and aluminium foils calendar lines total machinery solutions)
Trained on review of all financial records i.e. General Ledger, Reconciliation financial process, P&L, Asset and Equity balance. Bank financial operations, checks ...etc
Making sure that all financial documents are matching the financial records and are legitimate.
Business Administration
Accounting Degree as major from Economics Faculty