Operations Manager
Globe Telecom Business Unit
Total years of experience :4 years, 1 month
o Oversee the whole sales operations and backroom support
o Works hand on hand with the Area Sales Head on achieving Performance Requirements in all areas by Globe Telecom.
o Conduct monthly operations review with the sales team and backroom support
o Continuously refine the operational procedure of sales and backroom support
o Provide and consolidate competitive inputs from the actual trade
o Provide monthly sales target and device sales target achievement plans
o Reporting to the VP-Operations and Finance
o Grew the business by 17% from January-August 2011
o Handles 3 supervisors and 3 Key Account Sales Agent
o Ensures and monitors the achievement of the total sales target in every Key Result Area required by Unilever Philippines in a weekly and monthly basis
o Conducts weekly and monthly checkpoint meeting with the whole sales team
o Cascade Trade Operating Plans (TOP) to all supervisors and agents
o Reporting to the Operations Manager
o Grew the business by 16% for the year 2010
With 6months International Training in Singapore under Sentosa Luge and Skyride PTE.