Senior Business Analyst
8KMiles Software Solutions
Total years of experience :14 years, 6 months
Calibrate CA Suits of Products for Identify & Access Management.
Created End to End Process Flow & Document for NSM Project.
Coordination between Business Strategy & Technical teams for NSM.
Customer Interaction on gaining requirement.
Provide support during production.
Handle vendor Interaction on Product consultation.
Architecting on Bringing Agile - Scrum Process inside Team.
Plan task for Sprint.
Calibrate task based on resource availability.
Organize daily Scrum Call and track the task of the day in Jira.
Create Burndown charts.
Working on Business Requirements Definition for Prospective projects.
Work with Sales team to understand the customer.
Provide necessary artifacts for providing demo.
Worked on Knowledge Bank which helps On/Off-Shore Technical & Function Team to Access Question & Answers through a single Point Window.
Evaluation of proposals.
Function Point Analysis / Effort estimates
Take ownership for POCs in coordination with Business & Technical teams
Technical proposal preparation including Architecture & Design Artifacts.
Worked on Wahiawa Requirement Presentation.
Inputs for Marketing Collateral preparations.
Perform and arrange successful Product Demonstrations for
Strategy.
Product Planning through NPD Gates and Stages.
Performing sales, trend, and profitability analysis.
Produce content for Solution Brief document.
Work with Stakeholders on daily Status Call and note the issues in
RAID Document and help individual Stakeholder.
Liaison between key Strategy / Client and RAD Teams for BHR Rental, PCRs, RRP, EVRC - New Migration Opportunities Project .
Involved in providing solutions for Telecom OSS Service Assurance & BSS Order Management Domain.
Designed and Implemented Reusable solution which helped in Cost Cutting on Development .( Call Center Transformation)
Requirement Elicitation.
Participate in Application Go / No Go Live and Post-production calls .
Understand user expectations and develop functional requirements and raises clarifications with stakeholders.
Explain to development team the solution, get their feedback and corresponding LOE
Impact Analysis / System Requirement Analysis.
Identify the scope and impacts of the changes in the system.
Confirming the impacts with the Technical SME by setting up the meeting with proper Agenda and
having discussion about it.
Continually work with various Project Manager’s and client stakeholders to set expectations
regarding deliverable progress.
Design HLD from BRD .
Interaction with onshore Counterparts .
Organize JAD, Create Use Case Designs, Capture suggestions provided by SME and Provide
Solutions without disturbing the BAU Architecture .
Continually work with various Project Manager’s and client stakeholders to set expectations
regarding deliverable progress.
Responsible for responding Strategy/Stakeholders and IT team inquiries related to Functional and Project enhancements and information requests.
Support Release by tracking Issues during Testing / Pilot and make sure the Project goes Live in Production as bug-free .
Support Testing (Regression and User acceptance Testing) and Provide Sign off for testing Requirements to testing team .
Identify Project Risk, Assumptions, and Constrains and raise them in HLD.
Responsible for Identifying Metrics and track the same .
Review and perform tests cases.
Monitor E2E interaction across Telecom Services provided by VZ
Perform Design Showcase to Business Strategy Team..
Liaison between key Strategy / Client and RAD Teams for BHR Rental, PCRs, RRP, EVRC - New Migration Opportunities Project .
Involved in providing solutions for Telecom OSS Service Assurance & BSS Order Management Domain.
Designed and Implemented Reusable solution which helped in Cost Cutting on Development .( Call Center Transformation)
Requirement Elicitation.
Participate in Application Go / No Go Live and Post-production calls .
Understand user expectations and develop functional requirements and raises clarifications with stakeholders.
Explain to development team the solution, get their feedback and corresponding LOE
Impact Analysis / System Requirement Analysis.
Identify the scope and impacts of the changes in the system.
Confirming the impacts with the Technical SME by setting up the meeting with proper Agenda and
having discussion about it.
Continually work with various Project Manager’s and client stakeholders to set expectations
regarding deliverable progress.
Design HLD from BRD .
Interaction with onshore Counterparts .
Organize JAD, Create Use Case Designs, Capture suggestions provided by SME and Provide
Solutions without disturbing the BAU Architecture .
Continually work with various Project Manager’s and client stakeholders to set expectations
regarding deliverable progress.
Responsible for responding Strategy/Stakeholders and IT team inquiries related to Functional and Project enhancements and information requests.
Support Release by tracking Issues during Testing / Pilot and make sure the Project goes Live in Production as bug-free .
Support Testing (Regression and User acceptance Testing) and Provide Sign off for testing Requirements to testing team .
Identify Project Risk, Assumptions, and Constrains and raise them in HLD.
Responsible for Identifying Metrics and track the same .
Review and perform tests cases.
Monitor E2E interaction across Telecom Services provided by VZ
Perform Design Showcase to Business Strategy Team..
Perform Product Showcase and Live Demos to Clients and Potential Customers.
Prepare presentations and represent seminars to senior authorities.
Map Requirements and create Data Flow diagrams and Showcase presentation
Import raw data into MS CRM 4.0 and Assign the leads to BDE.
Defining metrics and filter Companies based upon the turnover.
Perform Market Research on Strategic Business Units which includes “IMS, R&D, MFG, T&S, FS, and BTS”.
Effectively Coordinating with BDE & BDM and track Lead Information on a weekly Basis and Create Reports.
Create User and grant permission to access CRM.
Define Hierarchies based on Designation for SBU heads in CRM.
Maintain Sales Funnel and Create MIS Reports in MS Excel 2007 using Power Pivot.
Create MIS Dashboards.
Publish Reports in Report Server.
Prepare surveys and collect data to use in identifying business patterns for the direct market.
Analyze and discuss the business requirements with Foreign Clients.
Create IntelliVIEW reports based upon the requirement using relational database.
Present Live Demos to Foreign Clients through Web-Ex
Responsible for dealing with the problems, bug fixing and troubleshooting.
Responsible for generation of the presentations and graphs by utilizing the data from the clients.
Write Microsoft SQL and PL/SQL to create stored procedures.