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Raouf Dannaoui, Hospitality Consultant

Raouf Dannaoui

Hospitality Consultant

Freelance

Location
Lebanon - Beirut
Education
Bachelor's degree, B.S Hospitality Administration
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Hospitality Consultant at Freelance
  • Lebanon - Tripoli
  • My current job since June 2007

·        Delivered Strategic Planning, Leadership, Customer Service Skills & F&B Hygiene training programs to various NGOs & Private Sector (Shift/TEC/Talleh)
·        Volunteered as mentor for start up business with Mowgli
·        Provided Q.A & Marketing consultation services to Wooden Bakery
·        Lectured Lodging Management at Lebanese National Hospitality Institute

Asset Manager at Freelance
  • Lebanon - Tripoli
  • My current job since June 2007

·        Trading Financial Instruments with i-Tradefx, CFI, Mex Atlantic & Alpha Capital Group
·        Developed and managed a 7-digit portfolio in 2021 with 100% annual ROI

Co.Founder & Managing Partner at SaMa For Hospitality & Development
  • Lebanon - Tripoli
  • March 2017 to May 2019

·        Lead the Branding of SAMA & "Six Slices-Pizzeria Cafe"
www.instagram.com/six.slices
·        Developed Restaurant Comprehensive Operating Manual
·        Handled Company Establishing & Business Registration
·        Managed Project Layout, BOQ, Work Plan
·        Sourced & Ordered (security system, software solution, FF&E, utensils, supplies, packaging, uniforms)
·        Recruited & Trained FOH & BOH Staffs
·        Managed Marketing Campaigns (FB, Instagram, Billboards, Flyers, Events, etc.)
·        Managed Day-to-Day Operations
·        Managed Financial Books
·        Managed Business Liquidation

Business Development Manager at Al Hokair Group
  • Saudi Arabia - Riyadh
  • January 2012 to February 2017

·        Board of Directors Member for MENA Company
·        Handled Strategic Partnership with TVTC
·        Handled Government Bids & Secured 40 locations for nurseries
·        Handled Accreditations & Secured Agreement with Swiss HTMI
·        Lead the Setting Up of 3 "HITH" Training Institutes
·        Developed LA Mode Academy Cafe Concept
·        Established Q.A department & Developed P&Ps
·        Launched Development Training Division & Achieved $ 400 k from year 1 with 50% GP
·        Secured ISO & E_Cristal Certification
·        Handled Projects' Work Plans, Layouts, Quotations, BOQs
·        Managed CAPEX & OPEX
·        Recruited & Trained lectures, admin & F&B staffs
·        Managed Technical & Financial Proposals & Contracts
·        Lead Pre-openings' Task Force for Restaurants (La Mode, Pezzo), Hotels (Hilton Double Tree, Radisson Blue) & Hospitality Institutes (Baha, Jizan)
·        Handled Company Branding
·        Developed Trainings' Content (presentations, course plans, weekly plans)
·        Lead P&L Analysis
·        Developed Salary Scale, KPIs, Appraisals & Bonus Scheme
·        Negotiated Master Franchise Agreements (Gymboree, Pezzo) & Implemented Pezzo Concept into Sparky’s of the Family Entertainment Division
·        Researched various Projects as required by Group Founder

Development Manager at Al Faisaliah Group-ALFA
  • Saudi Arabia - Riyadh
  • November 2009 to January 2012

·        Researched Locations for Piatto Restaurants
·        Set-up Dining & Kitchen Piatto Khobar
·        Recruited Staffs
·        Engineered Menu & Provided P&L Analysis Steak House Restaurants
·        Planned SMS Marketing Campaign
·        Managed Task Force for New Products' Launching in 14 Branches Steak House

Education

Bachelor's degree, B.S Hospitality Administration
  • at Glion Institute For Higher Education
  • February 2002

Lodging and culinary management qualification

Bachelor's degree, B.A Busines Administration
  • at Balamand University
  • June 2000

Finance and marketing management qualification

Specialties & Skills

Human Behavior
+Endorse 4
Hygiene
+Endorse 4
Administration
+Endorse 4
Management
+Endorse 4
Hospitality
+Endorse 4
Result Driven
+Endorse 0
Training & Coaching
+Endorse 0
Adaptability
+Endorse 0
Strategic Planning
+Endorse 0
Time Management
+Endorse 0
Problem Solving
+Endorse 0

Languages

Arabic
Expert
English
Expert
French
Expert
German
Beginner

Training and Certifications

Board of Directors Member HITH-KSA (Certificate)
Date Attended:
November 2013
Valid Until:
February 2017
Business Development Manager Al Hokair Group-KSA (Certificate)
Date Attended:
February 2017
Development Manager Al Faisaliah Group - KSA (Certificate)
Date Attended:
January 2012
Assistant Manager Grand Hyatt-Dubai (Certificate)
Date Attended:
December 2004
Internship President Wilson Hotel-Switzerland (Certificate)
Date Attended:
November 2001
B.S Hospitality Administration Glion - Switzerland (Certificate)
Date Attended:
February 2002
B.S Business Administration Balamand University-Lebanon (Certificate)
Date Attended:
February 2000

Hobbies

  • Basketball, Cycling & Music
    · MBA (2 courses completed/Economics Indicators & Organizational Behavior). · Microsoft Office, Social Media Pages Management, Lotus Note, Micros, AutoCAD, Adobe Illustrator, Indesign, Oasis, Scala, Tally, Rendez Vous . Stock/Commodities/Currency trader since 2007. . Merit degree "Glion" 2002, Honor list "Balamand University" 1997, Students' Representative “Lycee” 1996.