Rasha Al-Shalabi, Lecturer at the Information Systems & Technology Department

Rasha Al-Shalabi

Lecturer at the Information Systems & Technology Department

Kuwait Technical College

Location
Kuwait
Education
Master's degree, Masters of Computer Science
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Lecturer at the Information Systems & Technology Department at Kuwait Technical College
  • Kuwait - Al Kuwait
  • My current job since February 2021

- Prepare and deliver lectures and tutorials.
- Develop curricula and course material that can be used across a number of platforms.
- Collaborate with other academics and lecturers to improve teaching methods and expand knowledge base.
- Participate in training opportunities and initiatives at the institution.
- Provide support to students and other colleagues.
- Set and grade assignments, tests, and exams.
- Conduct research, and writing papers, proposals, journal articles, and books.
- Supervise and guide students working on their final graduation project.
- Design, plan and implement effective and inclusive teaching and supporting learning activities.
- Undertake internal roles of responsibility e.g. contribute to committees & act as an Admissions’ advisor.
- Participate in internal initiatives/events to the benefit of the University e.g. open days, outreach activities, student placements.

Academic Courses:
o IST104-Windows Client Operating Systems
o IST125-Introduction to Programming Using C
o IST126-Introduction to Programming Using C II
o ST127-Introduction to Programming (C#)
o IST128-Object Oriented Programming (C++)
o IST231-Introduction to Databases (T-SQL)
o IST232-Database SQL Programming
o IST233-Advanced Programming I (C#)
o IST249-Final Project

Council Member (Part-Time) at Gerson Lehrman Group (GLG)
  • United Arab Emirates - Dubai
  • December 2020 to July 2021

Provide consulting services in different fields including:
- Higher Education Sector
- Information Technology Sector
- Training and Development

Some of my duties are:
- Serve as an advisor for school administrators, school boards, and government officials.
- Assess education standards, policies and procedures.
- Help implement changes to curriculum based on data.
- Data Analysis on the effectiveness of current academic systems.
- Devise strategies to improve educational quality and help implement new policies.
- Design new training programs and offer teacher training workshops.
- Implement and guide usage of new technologies.
- Assist in correlating systems to improve student drop-out rates.
- Provide countywide expertise in the area of student information systems and assist with implementation, troubleshooting and data import. May include either Student Information Systems and/or Special Education Information Systems.
- Maintain general knowledge of state and governmental student reporting guidelines, and requirements.
- Develop and implement professional development on the entering, monitoring and extraction of student data for tracking, analyzing and reporting purposes.
- Maintain knowledge of current application integrations that share data, whether through import/export or updating of information from one system to another.

Head of Admissions & Registration Department at Kuwait Technical College
  • Kuwait - Al Ahmadi
  • November 2018 to January 2021

- Maintain an affirmative and collaborative relationship with the representatives of Kuwait’s Ministry of Education, schools, and higher education institutions.
- Write-up and development of policies and procedures for the college.
- Building, training, and leading Student Recruitment & Admissions team.
- Setting up Salary Scales and Evaluation strategies for the Student Recruitment & Admissions team.
- Cooperative and communicative relationships with communities, and other organizations.
- Assist in SIS system Setup and SQL Reporting.
- Serves on various administrative committees such as: Marketing, Public Relations, Accreditation and Articulation, Alumni, Registration, Student Affairs, Student Activities, Information Technology and Academic Advising.
- Awareness of trends, developments and innovations of Student Recruitment & Admissions process, in Kuwait, the Gulf Region and internationally.
- Developing Student Recruitment plans and strategies.
- Coordinating the development or acquisition of marketing materials (e.g., Brochures, Flyers, Student handbooks, Brochures and College gift bags).
- Ensures that all members are aware of their personal and team goals, fully cross-trained.
- Actively participate in the development and implementation of student retention strategies.
- Ensure using assertive and professional recruitment techniques and technologies (e.g., Customer Relationship Management System CRM) to maximize enrollment, monitor and manage the performance of the team.
- Arrange school visits and the College’s participation in educational fairs.
- Organizing events such as student and principal/teacher campus tours, etc.
- Participating in the organization of large-scale public events such as College Open Day, Project Day and Graduation Ceremony.
- Assist in organizing student orientation and student activities.
- Work collaboratively with the members of the Registration Department to guide students through the enrollment and registration processes.
- Manages the budget for recruitment effectively which includes planning, controlling, and evaluation of all events, mail campaigns, and other recruitment efforts.
- Maintains a wide-reaching recruitment plan encompassing targeted areas for both freshman and transfer students.

In addition to teaching a few courses such as:
• Introduction to Programming
• Database SQL Programming
• Object Oriented Programming

Assistant Manager (Part-Time) at Escape Land
  • Kuwait - Hawali
  • August 2017 to January 2019

- Manage the gaming workflow and assign game masters to different themes as per our bookings schedule.
- Ensure all players adhere to gaming rules and regulations.
- Resolve customer disputes and complaints when necessary.
- Conduct daily audit to ensure high service quality.
- Evaluate game process and procedures and recommend improvements.
- Assist in planning and facilitating gaming events.
- Assist in providing and documenting the hinting systems in each Theme.
- Manage gaming operations & report status to management on daily basis.
- Train new staff members and provide guidance to the team.

Trainer at Freelancer - Corporate Training
  • Kuwait - Al Kuwait
  • April 2014 to December 2018

I have delivered the following courses and workshops to a number of leading corporates in Kuwait:

Soft Skill Courses:
- Presentation Skills
- Communication Skills
- Leadership Skills
- Time Management
- How to present yourself in a resume and Ace your Interview (For College Students)

IT Courses:
- Microsoft Office Applications (Word, Excel, PowerPoint and Outlook)
- Java Programming Language
- Android Application Development
- JavaScript Programming Language
- Other IT Related Topics

Senior SIS Specialist - Registrar Office at Australian College of Kuwait
  • Kuwait - Hawali
  • March 2015 to October 2018

- Manage the process of students’ online registration at ACK including students’ records, courses, enrollment, induction, and timetables.
- Responsible for recording, maintaining and reporting all students’ records (Grades, registration data, transcripts, etc.) on PowerCampus.
- Undertake regular data checks to ensure accuracy, integrity, stability, system availability, and follow up where incomplete or inaccurate. This applies to students, timetables/registration records, and courses to make sure that all data is Error-Free.
- Responsible for creating Sections and Timetables for the college.
- Provide accurate & timely information as required for college management.
- Establish and maintain a high quality and robust framework of processes and procedures for the Registration MIS Unit.
- Maintain a set of reports to meet the needs of all college staff by liaising with the software development team to develop the web-based reporting system across the college.
- Develop Policies and Procedures related to RMIS unit and Data Management.
- Assist in developing departmental operational plans.
- Assist in maintaining all data and tracking of all changes happening on students’ records.
- To ensure that appropriate quality standards are met.
- Maintain an adequate and secure archive of College information such that audit requirements can be met and trend information developed.
- Process amendments and changes on Student Records as required.
- Assist in the process of certificate and transcript issuing under guidance from the Manager.
- Design and develop new SSRS reports using SQL 2016 and Report Builder.
- Edit and perform maintenance of existing reports.

Associate Consultant (Part-Time) at Baker Tilly Kuwait
  • Kuwait - Al Kuwait
  • April 2015 to September 2016

- Develop and update training materials.
- Deliver training for Corporates.
- Conduct Quality Control on all company documentations and materials.
- Direct Consultant to the Executive Management and Managing Partner.
- Prepare critical/ major proposals and tenders.
- Review candidates CVs for openings at the firm.

Supervisor - Game Master (Part-Time) at Trapped Inn
  • Kuwait - Al Kuwait
  • August 2015 to December 2015

- Supervise and manage the gaming operations and workflow.
- Provide orientation sessions to customers about the chosen game theme.
- Assist in creating, planning and implementing innovative games.
- Ensure all players adhere to gaming rules and regulations.
- Analyze feedback and suggestions from players for continuous improvements of game.
- Evaluate game process and procedures and recommend improvements.
- Assist in planning and facilitating gaming events.
- Conduct quality assurance assessment of game products to ensure product quality and service.
- Perform investigation and documentation of game exploits, bugs and similar other issues pertaining to online gaming world.

Teaching Assistant - ITC Program - Part Time at Arab Open University - Kuwait
  • Kuwait
  • September 2014 to June 2015

- Deliver lectures to undergraduate students on topics such as programming, mathematics, data structures, algorithms, and software engineering.
- Conduct laboratory activities and practice sessions.
- Prepare review materials to practice for exams.
- Hold extra review sessions for exams.
- Teach students how to use Integrated Development Environments (IDE).
- Teach software programming and focus on writing efficient and effective codes.
- Relate mathematics with programming to ease understanding for students.
- Comply with policies and procedures relating to student information confidentiality, reporting any concerns to the appropriate person.
- Organize and maintain a proper teaching environment.
- Assign engaging activities and projects.
- Assist students with questions related to the course.

Training Consultant at Baker Tilly Kuwait
  • Kuwait - Al Kuwait
  • May 2014 to March 2015

- Develop training materials in both Arabic and English.
- Interview, Recruit and assign trainers to training courses.
- Develop the content of E-mail shots and manage branding of products.
- Conduct Quality Control on all training material and marketing products.
- Manage full life cycle of proposal development, including planning, scheduling, and managing competitive proposals (AR+EN).
- Responsible for auditing policies and procedures for all departments.
- Responsible for Social Media Marketing Strategy.
- Assist in preparing the Business Development plan.
- Responsible for assigning trainers and pricing of training courses.
- Perform Training Needs Assessment (TNA) for subject clients.
- Identify training and development needs within organizations, through job and performance analysis and, and consultation with line managers.
- Conducting research on new technologies and methodologies for learning.
- Identify and recommend strategic business development opportunities for professional certification programs at the Kuwaiti market.
- Assist in developing and updating organizational and functional structures.
- Manage all creative writing, copyrights of website pages and articles/news. (www.BakerTillyKuwait.com)

MBA Program Coordinator at Gulf University for Science &Technology
  • Kuwait - Hawali
  • March 2011 to April 2014

- Handle all local and international accreditation workflow and presenting the MBA program to accreditation committees.
- Counsel and Advise MBA students experiencing academic difficulty.
- Assist MBA Director in interviewing applicants, evaluating credits and recommending appropriate action for admission to the program.
- Edit and update the department and university’s manual, policies and procedures, brochures, handbooks and orientation books.
- Manage the student's application process from inquiry to interview to acceptance and registration.
- Assist in preparing class schedules and assigning instructors to classes.
- Update and maintain MBA web pages.
- Responsible for proper registration, including grade reports and academic records.
- Prepare MBA Graduates' competency surveys to be filled by employers.
- Update and maintain students records on Oracle PeopleSoft "SIS" system.
- Follow up with students' grade appeals and complaints.
- Maintain and update the Academic Calendar on a yearly basis.
- Organize seminars and events for MBA Dep. throughout the Academic year.
- Organize and manage the process of MBA orientation sessions.
- Manage the process of preparing and reviewing all MBA graduates documents and certifications and sending them to PUC for finalizing.

Assistant Trainer of Programming Team - Part Time at Arab Open University
  • Kuwait - Al Farawaniyah
  • April 2013 to January 2014

- Hold training sessions for Mathematics, Algorithms and Programming.
- Organize online programming contests between teams.
- Provide labs for recursion, back-track programming and graphs.
- Prepare activities and homework for the students.
- Prepare my own presentation material.
- Provide academic advising for students.
- Provide individualized instruction for students.
- Coordinate between the students and the coach.

Course Coordinator/ Scheduling at Oxford Learning Center
  • Kuwait - Al Kuwait
  • May 2010 to January 2011

- Prepare class schedules weekly and assign teachers to class sessions.
- Organize activities and parties for students during the summer.
- Translate any documents needed.
- Act as an instant translator in meetings between teachers & parents.
- Schedule appointments, meetings, assessments and interviews.
- Prepare a detailed sales report daily and statistical reports monthly.
- Maintain all database records - Microsoft Access (students and staff).
- Responsible for booking Ads in newspapers and marketing plans.
- Manage and coordinate all company's documentation and storage room.
- Follow up with students facing academic difficulties.
- Observe and supervise classes regularly for quality purposes.
- Substitute English and/or Math teacher when needed.

Language Courses Coordinator at Berlitz Language Institute
  • Kuwait - Al Kuwait
  • February 2009 to March 2010

- Prepare courses schedules, assign classrooms and teachers.
- Organize meetings, training sessions and interviews.
- Interview and assess candidates for teaching positions.
- Conduct English placement tests to customers.
- Assist Teachers in classes when needed.
- Resolve problems and complaints related to work.
- Prepare and issue certificates for students after completing their courses.
- Work closely with the marketing team and assist when needed.
- Prepare quotations and contracts, monthly reports and official letters.
- Supervise and evaluate other employees and teachers.
- Provide training for customer service employees.
- Assist in Designing Ads, Brochures and developing our website & business.
- Maintain the institute's database - Microsoft Access.

Education

Master's degree, Masters of Computer Science
  • at Arizona State University
  • June 2022
Master's degree, Masters in Business Administration (MBA)
  • at Gulf University For Science And Technology
  • December 2021
Bachelor's degree, BSc in Information Technology and Computing
  • at Arab Open University - Kuwait
  • August 2013

Majored in Programming - Software Development (Mostly using the JAVA programming language) Graduation Project: Android Application "ScheduleYourSMS" which schedules SMS messages to be sent at a specific time and date.

High school or equivalent, Highschool
  • at Kuwait Al-Ahliya School
  • June 2008

Science section

Specialties & Skills

English
Android
Training
Programming
Microsoft Office Applications
UML design
Translation (English to Arabic - Arabic - English)
Adobe Photoshop, Adobe Illustrator, Image Ready, Macromedia Flash
Project Management
Copywriting and Editting
Research Skills
Training
Proof-Reading
Microsoft CRM
Creative Writing and Copyrights
Microsoft Project
Teaching Skills
C++, Visual Basic, PHP, mySQL, SQL, MATLAB
JavaScript - HTML - XML - Android - Applets, JavaBeans, RMI, Servlets, JSP, EJB
Microsoft Visio

Languages

Arabic
Expert
English
Expert
Spanish
Beginner

Memberships

Programming Team - Arab Open University - Kuwait
  • Member and Team Leader
  • January 2011
TESOL Kuwait
  • Member
  • February 2014
TESOL Toastmasters Kuwait
  • Member
  • March 2014

Training and Certifications

Training of Trainers (TOT) (Training)
Training Institute:
Loyac
Stress Management and Emotional Intelligence (Training)
Training Institute:
Australian College of Kuwait
Date Attended:
March 2017
CASIO ClassWiz Calculator workshop (Training)
Training Institute:
Kuwait Teachers Society
Date Attended:
February 2017
Advanced Diploma in Teaching, Training and Assessing Learning (Training)
Training Institute:
City & Guilds - Australian College of Kuwait
Date Attended:
February 2016
IELTS Score of 7 (Certificate)
Date Attended:
March 2015
Presentation Skills (Training)
Training Institute:
Global Consultants
Date Attended:
June 2014
Foreign Account Tax Compliance Act (FATCA) (Training)
Training Institute:
Baker Tilly Kuwait
Date Attended:
June 2014
Microsoft Office Specialist (Certificate)
Date Attended:
May 2014
Valid Until:
January 9999
Doing it the GUST Way - Workshop Communication Skills, Time Management, Disagree Agreeably, etc. (Training)
Training Institute:
Dale Carnegie Training - GUST
Date Attended:
April 2012
French Language Course (Training)
Training Institute:
Shaal Institute for Private Training
Date Attended:
February 2012
Regional Programming Contest (Certificate)
Date Attended:
December 2012
Valid Until:
January 9999
Leaders Of The Future Training Course (Leadership) (Training)
Training Institute:
SoftSkills - GUST
Date Attended:
November 2012
Technical Business Report Writing Training Course (Training)
Training Institute:
SoftSkills Consulting (UK) - GUST
Date Attended:
April 2011
Robotics Workshop for 2nd National Robotic Competition (Certificate)
Date Attended:
May 2012

Hobbies

  • Drawing and Sketching
  • Skating and going to the gym
  • Solving Programming Challenges