Inside Sales Executive
iDigamma Solutions
Total years of experience :16 years, 5 months
Create a database for sales and marketing
Conduct hard sales calls
Make new prospects and create new leads for the company
Establish a contact with the decision maker
Introduce the company and talk about solutions
Understand the client requirements and propose solutions accordingly
Arrange demonstrations and meetings with clients
Send out Financial Proposals
Chase the new and existing clients with follow up calls
Propose new strategies and ideas to increase the sales
Liaise with vendors and distributors
Responsible for dealing with customers relevant queries, complaints and request for information on Trade Finance services
Handled the tasks of preparing customer correspondence and updating customer files
Preparing invoices
Prepare monthly statistical reports
Perform customer verifications
Set up new customer accounts
Processing of application forms and requests
Organize workflow to meet customer timeframes
Follow up on customer interactions
Respond to customer queries effectively under the prescribed time
Provide troubleshooting to the customer during course enrolment and online payment mechanism
Liaise with the London head office to avail course completion certificates for the candidates
Conduct brainstorming sessions for various marketing campaigns and contributed effectively in its execution
Process the customer application after liaising with offices in different time zones and achieve service benchmark
Prepare monthly membership database and report to head-office using internal reporting software
Conduct accreditation surveys for large corporates who want to avail in-house exams at their premise for their employees
Met the enrolment and membership targets by way of tele-marketing and corporate interaction.
Administer the routine workflow of the India office
Manage office administration and ensure effectiveness
Maintain document control and electronic conversion of the same
Liaise with various stakeholders like Bankers, Lawyers and Employees for all necessary documentation
Arrange various business development events and initiate customer communication
Deal with various marketing agencies for brochure design and corporate identity kit
Assist the Country Head in preparing reports and presentations for the Board and Committee meetings
Prepare meeting agenda and send out discussion packs
Manage doctor’s appointments for consultation and surgeries
Manage the invoicing and collection and report the same to the doctor on the daily basis
Manage Clinics petty cash expenses & and maintain all banking liaisons
Maintain the inventory of medicines & surgical equipment’s and negotiated of vendor contracts
Prepare the operation theatre for the surgery with required equipment’s and assisted the doctor throughout the surgery