رزان المخادمة, Content Coordinator, Site Merchandiser and Team Administrator

رزان المخادمة

Content Coordinator, Site Merchandiser and Team Administrator

Markat.com

البلد
قطر - الدوحة
التعليم
بكالوريوس, Business Administration
الخبرة
3 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 3 أشهر

Content Coordinator, Site Merchandiser and Team Administrator في Markat.com
  • الأردن - عمان
  • يونيو 2015 إلى أغسطس 2017

The primary role to Content Coordinator and Team Administrator:
upload product content such descriptions, pricing, stock levels, images, discounts offers and promotions, ensuring that product content is always accurate and kept up to date.

Duties &Responsibilities :
• Own merchandise presentation on site, responsible for product categorization, in season management of merchandising presentation, merchandising assortment optimization, and end of season product transitions.
• Identify site issues specific to merchandising and work with appropriate technology partners and internal teams to communicate and resolve.
• Making sure that all campaigns are produced on time, uploaded to the content management system per campaign schedule using company uploading system.
• Collaborate with design, marketing and other content resources to iterate strategy according to data-driven insights regarding conversion and user experience.
• Uploading product information in accordance with merchant information and time-frames.
• Producing product reports for category management.
• Ability to identify problems and proactively suggest ways to improve processes.
• Responding to client requests and providing an ever improving level of support.
• Manage text, pricing, categorization and graphics for all merchant content and carry out quality assurance checks.
• Reporting of technical problems and assisting with swift resolution.
• Coordinate with Production Manager to write engaging web pages, blog posts and other resource articles that engages readers and generates social media shares and website conversions.
• Uploading campaigns using company uploading systems Magento and Magmi systems.

Customer service & coordinator في Creative Tracks for Marketing C.T.M
  • الأردن - عمان
  • يناير 2015 إلى يونيو 2015

call center specialized in hotel marketing, contacting potential customers by phone to persuade them to buy company services & packages.

Duties &Responsibilities :
• Handling incoming calls for any clients requires and solving issue in a friendly way to assure clients satisfaction.
• Handles daily emails. Responds to inquiries and makes reservations as needed
• Asking questions to help determine what the client need
• Call out to the clients to remind them of their upcoming reservation.
• Preparing of cash accounts for reservations and Preparing invoices and receipts.
• Preparing profit and sales reports daily and weekly.
• keeping and documentation of all correspondence with customers.

Volunteer Data Entry at cash assistance program في International Rescue Committee
  • الأردن - عمان
  • يونيو 2014 إلى ديسمبر 2014

Logistics works: Deal with beneficiaries in different cases and many types of office work related to beneficiary's' issues.
•Data entry.
•Preparing for cash assistance distribution.
•Filing applications.
•Co facilitator: Coordinator and Helping in facilitate the discussion group’s series (DGs) in cash assistance program.
•Calling beneficiaries to fix a cash application.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Yarmouk University
  • يناير 2013

Relevant module • Manage own performance in business environment. • Work responsibilities . • Event , meeting and activities. • Support sustainability in business environment. • Manage information and data. • Leadership and management. • Handle problems and operational issues.

Specialties & Skills

Data Entry
Magento
Windows 7
Computer Service
Rapid Growth
Internet & Email Skills.
Text Processing Skills
Computer Skills.
COMMUNICATION SKILLS
CONTENT MANAGEMENT
Microsoft Office.
CUSTOMER RELATIONS
DATA ENTRY
DOCUMENTATION
Internet Surfing & Researching Skills.
Site Quality Assurance

اللغات

العربية
اللغة الأم
الانجليزية
متوسط