MANAGER - IT
PACE POWER SYSTEMS PVT LTD
Total years of experience :21 years, 11 months
Current Role:-
Responsible for the IT department and alignment of IT with business.
IT project management, project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover.
Managing an IT budget of about 6 to 7 corers per year and cost optimization and control.
Managing an IT landscape consisting of
o SAP B1,
o Visual Planner,
o Telecom NOC application,
o Automation Anywhere,
o Exchange Mailing Solution,
o Document Management Solution,
o BI and ETL Process.
o Comprehensive Trouble Ticketing system for
Telecom customers and products
Major IT initiatives in the last year
o Integration of tower NOC app with SMS application gateway application for real-time flow of field data into centralized application and derives better ROI and end customer satisfaction.
o Migrated core applications for in-house DC to Cloud on Amazon Web Services.
o Implementation of Document Management System - paperless work.
o Implementation of Information Technology infrastructure library standards (ITIL)
o Elevate the current level of IT security at gateway and perimeter Network level.
o Web Site development & roll out in coordination with various stake-holders and external vendors
o Disaster Recovery and Business Continuity site.
Collaborating with POS (Point of Sales) application developers on projects that require involvement of resources from all disciplines to enhance Business Support and Business Analysis.
Evaluating current technologies and front ending vendor negotiations to match the business requirement of various business verticals within the organization.
Budget Preparations & reviews with respect of IT Department.
Defining and implementing security policies to safeguard data and information.
Maintaining statutory compliance related to IT infrastructure, especially in the area of software licensing and copyrights.
Responsible for PAN India IT Operations for Connectivity and POS uptime and ensure SLA met.
Plan Analyze and execute rollout of 3G Wifi Hot Spots connectivity across PAN India 1300 Café Outlets in a phased manner depending upon ISP’s connectivity strength and cost effectiveness.
Maintaining helpdesk shifts and field engineer staff team of around 30 Nos.
Identifying and resolving performance bottlenecks in the IT infrastructure while managing the helpdesk.
Project Planning and Project Implementation for IT infrastructure and Applications being planned for company having started in 2007.
Managed full lifecycle projects which include software installation, Application installation, Server Installation, software/hardware testing, user acceptance testing and release to production in a span of 3.5 years tenure.
End to End implementation of ERP on all modules i.e. Logistics, BOL Project Management, Finance, Sales and HR.
Implemented DMS on Microsoft SharePoint 3.0 and later migrated to SharePoint 2010 expanding it as intranet and extranet portal for customer.
Implemented CRM on Visual Planner Application for Sales Department.
Implemented Virtualization of Servers using VM Ware.
Implemented Consolidation of Storage on EMC Clarion.
Maintaining statutory compliance related to IT infrastructure, especially in the area of software licensing and copyrights.
Interfacing with IT infrastructure vendors for identification, selection and servicing of IT infrastructure & coordinating with “Purchase Department - Head” for procurement of IT infrastructure.
Conducting Periodic Budget reviews with respect of IT Department.
Managing IT Assets including Hardware, Network and Software.
Coordinating interdepartmental activities, ensuring completion of the IT projects on schedule and within budget constraints.
• Handling the operations of centralized Data Centre for Military College of combat communication connecting various faculties within a radius of 50 KM in Redundant FDD1 ring tropology Network configuration.
• Plan and implement the installation, commissioning of Army Wide Area Network Training Lab (AWAN) including structured wired cabling which include D-Link structured networking.
• Technical Evaluations of server configurations and deployment of the same to host various applications related to Military Intelligence and combat training on Windows, Linux and Sun Solaris platform.
• Manage the support helpdesk team consisting of 10 members across all sub faculties of the Military College, co-ordinate the various IT SLA reports required to produce to the higher management.
• Involvement in Planning, Decision making related to up gradation and purchases in IT department.
• Install and configure IpCop Software based firewall.
• Troubleshooting and maintenance of WAN & LAN at breakdowns.
• Handling the Server Administration of Windows NT / 2000 and Linux based FTP and SQUID proxy server including system administration on Windows 95 & 98.
• Installation of different software’s for development process.
• Install, Configure and Management of Exchange 2000 server.
• Install and configure Parent and child member relationship Active Directory Servers.
• Troubleshooting and servicing of computer hardware.
• Create Company Website using FrontPage and Dreamweaver.
• Taking backups regularly for critical servers and systems.
• Used GIS (Mapinfo) for RF planning, analysis of RF data and report generation.
• Analysis of GPS data for the purpose of RF planning and site selection.
• Involved in structured cabling, Designing, Physical Termination, setting up & maintenance of LAN, hubs, switches, routers in peace station as well as field operational area.
• Installation, assembling and troubleshooting computer systems, Servicing of monitors.
• Installation and servicing of printers like Wipro, HP & Canon. Installation & troubleshooting of modems, CD writers & other backup devices.
• Establishing point to point Microwave secure communication on VHF Radio sets/Mux in operation area.
• Electronic Warfare including practical handling of radio equipment used in Electronic Warfare.
• Antenna Systems including deployment and alignment.
• Planning and establishing point-to-point UHF radio systems as part of a wireless network.
• Interception of Crypto traffic and de-coding the same using computer software tools and VHF/UHF radio sets.