Remitha Manoj, Coordinator

Remitha Manoj

Coordinator

DP World FZE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Communicative English
Experience
19 years, 1 month

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Work Experience

Total years of experience :19 years, 1 month

Coordinator at DP World FZE
  • United Arab Emirates
  • My current job since January 2015

Parks, Logistics & Economic Zones reporting to COO
•Daily Office support, Diary Management and coordinate travel itinerary.
•Screening all incoming calls, mail and action/redirect as appropriate.
•Support in various global projects taking lead to initiate and implement.
•Responsible for Minutes of Meetings for Management meetings.
•Implement and maintain documentation system (Hard and Electronic).
•Maintain confidentiality in matters either pertaining to staff or with reference to any organizational matters.
•Recording department expenditure; Preparing and managing budget for department.
•Manage the department facility and arranging for necessary repairs.
•Ensure office policies and procedures are being adhered to.
•Overall Office Management and cleanliness of the Office / Pantry area.
•Ensure prompt action to all Office related needs such as space allocation, work station set up, Employee Internet, Email and HRMS access requests.
•Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
•Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
•Accomplishes department and organization mission by completing related results as needed.

Coordinator - Human Capital reporting to SVP - Human Capital
Position similar with additional responsibilities of Recruitment, Personality Assessment, Top Talent Training Coordination and Data Analytics.

•Organize and coordinate Global Conference and other department events.
•Coordinate issuance of Facility / Access cards and Temporary Gate Passes.
•Handling recruitment activities for the Head of HC Services.

Office Manager at DUTECH LLC A Dubai World Company
  • July 2011 to August 2011

reporting to CEO
•Office support and Diary Management for the Chief Executive Officer and the Top Management.
•Prepare and circulate Minutes of Meetings for Management meetings.
•Organize and coordinate Office events.
•Implement and maintain documentation system (Hard and Electronic).
•Maintain confidentiality in matters either pertaining to staff or with reference to any organizational matters.
•Accurate proof reading, formatting Policies, Contracts, Presentations for the HR and Procurement.
•Recording office expenditure and managing the budget for Admin.
•Maintain the Monthly Grocery/Stationery Inventory & Order.
•Manage the office facility and arranging for necessary repairs.
•Interact with internal and external clients, visitors, staff and the public.
•Ensure office policies and procedures are being adhered to.
•Ensure prompt action to all Office related needs such as space allocation, work station set up, Employee Internet, Email and HRMS access requests.
•Managing the Meeting Room availability.
•Coordinate issuance of Facility / Access cards and Temporary Gate Passes.
•Recruit, orient and train office staff as and when required.
•Carrying out admin staff appraisals, managing performance and discipline.
•Ensuring adequate staff levels to cover for absences/peaks in workload.

Business Development at Dubai Multi Commodities Centre
  • United Arab Emirates
  • October 2009 to July 2011

A Dubai World Company
Compliance and Inspection Department
•Responsible for the day-to-day operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
•Maintain complete documentation (hard and soft copy) for Compliance.
•Conduct Screening, Investigation & Inspection on Client and their Business.
•Assist to conduct ad-hoc compliance review projects or investigation.
•Verification of New Applications and the Clients’ personal and professional background; internal compliance review and monitor activities.
•Work in liaise with the

Executive Secretary at Dubai Multi Commodities Centre A Dubai World Company
  • October 2006 to October 2009

to the Directors and Project Manager which includes diary management, typing letters, reports and various communications.
•Maintains calendar(s) for assigned staff, regularly prioritizing and arranging appointments; arranges necessary travel reservations and itineraries; anticipates and prepares background materials needed
•Back-up support to the PA - Executive Director as and when required.
•Front Office Management; attending to enquiries and standard responses.
•Prepare issue and distribute all ER letters and Quantity Surveyor/Project Architects’ correspondences.
•Assist in editing, printing and binding of the Monthly Financial Summary Reports for further distribution to the Senior Executives.
•Administrative functions for any construction related issues for the Dubai Tea Trading Centre such as correspondence drafting and distribution.
•Daily administrative functions done in line with all Staff requirements.
•Liaison with the courier companies, drivers and office boys (internal and external) in order to ensure smooth and on time delivery of mails.
•Maintaining and updating quote/order, incoming/outgoing correspondence logs.
•Maintain effective and coordinated filing arrangements for the efficient storage and retrieval of information (including emails).
•Supervise the Office Assistant’s duties in providing services to clients/visitors (i.e. tea, coffee, photocopying etc).
•Liaison with administrative staffs of different consultants and contractors in carrying out functions and documentation.
•Assist in monitoring and tracking of internal private and company expenses such as: petrol cards, service & maintenance, replacement vehicles, invoices, spare keys.

Service Supervisor at Air France – KLM Royal Dutch Airlines
  • United Arab Emirates
  • June 2005 to October 2006

to the AF - KLM by DNATA. Area of responsibility changed according to the duty roster.
•Prepare the pre and post flight work.
•Handling Correspondence and other administrative duties.
•Handling the day to day filing and documentation.
•Attending to customer queries, providing necessary service.
•Monitoring flight movements and amending crew calling timings.
•Data entry of various files/statements concerning passenger handling.
•To deploy available AF/KLM resources to best advantage in order to satisfy passenger and operational requirements (Catering, Crew, Load control etc) arising during each duty period.
•Ensure Ground Handling Agents at the Check in, Boarding, Transfer and Arrival areas are fully briefed on airline requirements and they deliver them in a timely and efficient manner.
•Dealing with problems arising such as delays, disruptions, excess baggage, complaints & claims from passenger or denied boarding in order to retain customer confidence and loyalty.
•To perform other duties as directed by the Duty Manager or Senior Official on duty, in order to meet the needs of the operation.
•To ensure that the needs of AF/KLM passengers are met in a caring, courteous and efficient manner in order to restore passenger confidence.

Passenger Service Agent at DNATA
  • United Arab Emirates
  • August 2003 to June 2005

Responsible for check-in and boarding of passengers as per the laid down service standards.
•Project a caring and a service oriented image of the organization by extending a warm, hospitable and quality service, to ensure total customer satisfaction. Identify customer’s needs, offer alternative solutions where specific needs cannot be met and other professional guidance.
•Effectively implementing contingency procedures during system outage.
•Maintaining at all times; a positive conduct and strict adherence to the company’s grooming and “house-keeping” standards.

Front Office Executive at Emirates Photo Marketing
  • United Arab Emirates
  • August 2002 to January 2003
Showroom In-Charge
  • United Arab Emirates
  • January 2002 to June 2002

Education

Bachelor's degree, Communicative English
  • at University of Kerala
  • January 2002

Specialties & Skills

Office Management
Coordination
Customer Service
Front Office
Administration
DOCUMENTATION
CUSTOMER RELATIONS
MICROSOFT OFFICE
ADMINISTRATION
BUDGETING
CONTRACT MANAGEMENT
CUSTOMER SATISFACTION
DATA ENTRY

Languages

English
Expert
Hindi
Expert