Rency Patcheco, HR Specialist / Test Consultant / Office Admin

Rency Patcheco

HR Specialist / Test Consultant / Office Admin

Sixsentix

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, CIPD Level 5
Experience
24 years, 0 months

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Work Experience

Total years of experience :24 years, 0 months

HR Specialist / Test Consultant / Office Admin at Sixsentix
  • United Arab Emirates - Abu Dhabi
  • April 2020 to April 2021

Scripted from scratch end-to-end design architecture and requirements to develop and build an in-house HR system for Global Sixsentix, staying aligned to the employment rules and regulations of 6 different Sixsentix locations.
 Managed & maintained the Assets Inventory Portal for Sixsentix UAE, logging and tracking the IT hardware equipment purchase and distribution
 Facilitated and engaged in the testing & implementation of the new HR system (ZenHR) for Sixsentix UAE.
 Created Talent Management, Performance Management and Succession Planning structures in line with the HR Agile Methodologies for a flat hierarchy organization, which is the first of its kind.
 Managed the recruitment processes, job vacancies posting, creating job descriptions and the candidate interviews & selection in Sixsentix
 Responsible for overlooking full team’s HR requirements & discussing the same daily with the HR Director, Sixsentix UAE. Looked after the Onboarding & Offboarding processes, issued corporate announcements & communications, organized team events

HR Specialist at Abu Dhabi Investment Authority
  • United Arab Emirates - Abu Dhabi
  • January 2014 to February 2020

 Worked on setting up of the Oracle Talent Management System from RFT till Go LIVE and responding to all employee queries after implementation.
 Conducted meetings with the Employee Helpdesk team to evaluate nature of enquiries, discuss viable approaches to deal with critical issues, engage relevant SMEs for their support, brain storm ideas on quicker methods to resolve an enquiry or request.
 Coach & mentor team members in due diligence of maintaining the logging system, ensuring data entry met a level of consistency, if employees are unclear on their request team needs to probe further while maintaining adequate sensitivity levels. Also how to handle difficult situations & the requirement to follow the process of escalation.
 Generate reports on monthly and quarterly basis with in depth evaluation of HR metrics based on the categories of enquiries received, their frequency, their urgency and the issues related to each of them.
 Met with relevant HR section heads to exchange ideas and share knowledge with the purpose of improving the quality of service provided and enhance customer user experience
 Updated intranet Employee Hub content on a regular basis to ensure all information published is aligned with current policies.

 Process all vendor correspondences, upload the scans to the central database, organize / coordinate arrangements for the Division offsite / teambuilding
 Post client visits required preparation of client feedback reports and / or requirements and the follow up of the same.

HR officer / HR Generalist at Abu Dhabi Media Company
  • United Arab Emirates - Abu Dhabi
  • September 2010 to April 2013

 Partner & enhance the business relation with the subsidiaries / functions assigned as per the internal structure by providing excellent customer service and visiting the function / subsidiary site at least twice per month.
 Scope involved working on operational level to assist line management in handling grievance & disciplinary procedures, drafting and update:
o Job descriptions & respective department Org charts,
o Monthly Executive reports, new joiner's database & Leave administration,
o Update, clean & maintain Oracle HRMS data base and validate of employee records.
o Generate & accumulate other HR reports for Management as & whenever required.
o Work on different adhoc HR projects and initiatives as assigned by HR Manager or HR Director including KPI formulations, Bonus calculations, HR Strategy mapping, Translating Training Needs Analysis (TNA) reports and so on.
 Providing accurate advice & information on issues arising from employment contracts and legislation.
 Respond to inquiries from employees and accordingly provides interpretation of company policies & procedures
 Assist HR Manager & Department Head in restructuring exercises & updates in the Organization Chart, personal details, transfers, etc, are updated on the HR system on a continuous basis
 To administer monthly Employee requests for benefits / or any other allowances or corrections, etc swiftly by interacting with ADMC payroll- Finance department.
 Administer & enter all leave applications and handle Employee Internal Transfers as well as Manage & administer separations, resignations, terminations & redundancies
 Provide information to employees on benefits, retirement, & pertaining to immigration concerns.

Personal Assistant to HR Director at Abu Dhabi Media Company
  • United Arab Emirates - Abu Dhabi
  • February 2009 to August 2010

The job scope was quite vast. Would appreciate if you could refer to the CV.

Education

Diploma, CIPD Level 5
  • at CIPD
  • December 2016
Diploma, CIPD Level 3
  • at CiPD
  • December 2015
Master's degree, MSc Global HR Management
  • at University of Liverpool
  • December 2012

Specialties & Skills

MS Office tools
Oracle HRMS
Talent Management
Competency Mapping
Leadership
Business writing
English Communication
Data Analytics and reporting
HRMS Systems
MIS database management

Languages

English
Expert
Hindi
Expert
Arabic
Beginner

Memberships

Toastmasters International
  • Began as Club Secretary, Am Now President of the 2nd oldest Toastmaster Club in Abu Dhabi
  • July 2012

Training and Certifications

Scrum Master - Agile Methodology (Certificate)
Date Attended:
June 2016

Hobbies

  • Painting