IT Manager
Macsteel International
مجموع سنوات الخبرة :25 years, 2 أشهر
Highlights:
Played key role in design and implementation of state of the art datacenter to host the mission critical IT Infrastructure
Deployed infrastructure solutions internally and saved significant costs for the company
Acquired significant exposure in managing IT projects involving complex mergers, relocation and acquisition of various entities
Instrumental in setting up procedures and process like Asset management, IT standards
Accountabilities:
Responsible for UAE’s Main Office, IT requirement and facilities.
Preparing budgets, keeping activities within the approved budgets, forecasting additional funds requirement, presenting budget and forecast information to CFO and CEO.
Controlling hardware and software procurement and inventories in-order to comply with the company financials and UAE’s software laws & policies.
Preparing and implementing IT policy, Change Management adhering to ITIL V3 standard.
Management, Security Administration checklist and Quality management.
Designed and implemented Internal Computing network infrastructure, IT Infrastructure relocation including Gigabit Ethernet backbone, upgrading the WAN bandwidth, developing VPN, Security, Remote Access Network procedures and configurations.
Data security and data protection, disaster recovery planning, backup strategies implementation, fault tolerance procedures planning and configuration.
Designed the IT infrastructure network connectivity configured in the production, across all the Dubai, New York and Hong Kong office branches.
Highlights:
Professional experience in implementing and administering LAN/WAN, desktop and network server support, troubleshooting, data-information management, system analysis and designing, training users etc.
In-house and external various company sponsored trainings attended.
Worked under all four IT departments - New Technology, Application Development, IT Operations and IT Support
Accountabilities:
Providing all members, primarily the Dubai office, with effective end user level IT support. This includes assisting UK based Central IT and 3rd parties to recover equipment or systems, including servers, network, and telephone systems
Conducted network studies and prepared proposals for new technologies and procedures for management approval.
Planned and supervised the installations and configurations of hardware such as HP& Dell servers, Cisco Catalyst Switches and Routers, Microsoft Exchange Server Administration
Coordinated pre / post implementation technical issues with various IT companies and suppliers
Highlights:
Played key role in designing, implementation & management of several infrastructure upgrade projects
Acknowledged for successful design & implementation of messaging/ archiving solutions for huge volume of mailboxes across the whole group
Accountabilities:
Administration of Mail server/services, Creation/Deletion/movement of mail boxes, Monitoring mail Queues, backup and restoration on request of end users after approvals.
Managing Server Resources. (Disk space, volume, groups, user access )
Data Backup and restoration on request of Files in Windows/Linux/Sun Solaris and AIX environment.
Developed & implemented solutions to enhance security & availability of infrastructure
Provided solution consultancy to the IT Operations team and assisted in the resolution of escalations / user complaints
Ensured compliance to project delivery schedules and other SLA parameters
Prepared system, security policies & standards