Total Years of Experience: 14 Years, 9 Months
December 2018
To Present
Human Resources Officer (HR Officer)
at Charisma Productions FZ LLC
Location :
United Arab Emirates - Dubai
• Serves as the coordinator or the focal point of information for Human Resources and Administration of over 100 employees in the company.
• Provide basic information and guidance to employees in accordance with the company policy and labour law.
• Prepare and draft various personnel letters, and contract.
• Arrange onboarding procedure for new hires and complete offboarding formalities for leavers.
• Arrange to obtain new Medical Health Insurance for employees and cancellation.
• Review and escalate grievances or issues and follow up with Head of HR for resolution when necessary.
• Maintain and update detailed information on both spreadsheet or platform (MenaHR / BAYZAT).
• Document management of personnel files and conduct periodic audit.
• Provide various reports to Head of HR (e.g. leaves of absence, sick days).
• Recording and processing employee’s various leave request.
• Verify the employee’s Per diem and expenses to be submitted to Finance Department for payment processing.
• Post job recruitment and communicating to prospective candidates, scheduling interviews & initial screening.
• Coordinate with PRO regarding employee’s new visa or cancellation.
• Assist on preparation of final settlement/leave balance information prior to payroll submission.
• Takes ownership of HR Project and casework as required.
• Encourage working methods that promote health and safety.
• Provide basic information and guidance to employees in accordance with the company policy and labour law.
• Prepare and draft various personnel letters, and contract.
• Arrange onboarding procedure for new hires and complete offboarding formalities for leavers.
• Arrange to obtain new Medical Health Insurance for employees and cancellation.
• Review and escalate grievances or issues and follow up with Head of HR for resolution when necessary.
• Maintain and update detailed information on both spreadsheet or platform (MenaHR / BAYZAT).
• Document management of personnel files and conduct periodic audit.
• Provide various reports to Head of HR (e.g. leaves of absence, sick days).
• Recording and processing employee’s various leave request.
• Verify the employee’s Per diem and expenses to be submitted to Finance Department for payment processing.
• Post job recruitment and communicating to prospective candidates, scheduling interviews & initial screening.
• Coordinate with PRO regarding employee’s new visa or cancellation.
• Assist on preparation of final settlement/leave balance information prior to payroll submission.
• Takes ownership of HR Project and casework as required.
• Encourage working methods that promote health and safety.
October 2016
To August 2017
Front Office Executive- Center In-charge
at One Attempt FZ LLC
Location :
United Arab Emirates - Dubai
• Handled daily operation of the center including student enrollments, coordinating class schedules, calendar and faculty, fees collection and reporting.
• Increased the leads of client's databased through cold calling and enquiries.
• Coordinated and helped Marketing team by attending MBA fairs and campaigns to support sales.
• Increased center's efficiency through addressing periodic feedback from the student regarding the course and faculty quality.
• Minimized conflict of schedule/reschedule or cancel classes; ensure impacted students are informed of the change in a timely manner.
• Facilitated test schedule for GMAC EA, GMAT, GRE, SAT1, SAT2 & ACT.
• Checked tests papers and communicate result to students and parents.
• Arranged test review schedule and ensured students are informed.
• Maintained student's batch attendance sheets, update in the system.
• Controlled inventory and ensures adequate books, material, brochures, fliers accordingly.
• Maximized performance and efficiency with all departments to deliver and exceed customer expectations.
• Increased the leads of client's databased through cold calling and enquiries.
• Coordinated and helped Marketing team by attending MBA fairs and campaigns to support sales.
• Increased center's efficiency through addressing periodic feedback from the student regarding the course and faculty quality.
• Minimized conflict of schedule/reschedule or cancel classes; ensure impacted students are informed of the change in a timely manner.
• Facilitated test schedule for GMAC EA, GMAT, GRE, SAT1, SAT2 & ACT.
• Checked tests papers and communicate result to students and parents.
• Arranged test review schedule and ensured students are informed.
• Maintained student's batch attendance sheets, update in the system.
• Controlled inventory and ensures adequate books, material, brochures, fliers accordingly.
• Maximized performance and efficiency with all departments to deliver and exceed customer expectations.
January 2015
To March 2016
Administrator/ Project Secretary
at WESTERN BAINOONA GROUP FOR GEN. CONTRACTING LLC
Location :
United Arab Emirates - Abu Dhabi
• Prepared various kinds of Letters, Memos, correspondence and e-mails.
• Received and distributed incoming correspondence and letters to the team assigned by Sr. Project Manager and drafting reply.
• Prepared outgoing letters, NOC and transmittal to be distributed to Government agency, Client, Subcontractor and consultants and update logs.
• Controlled documents and maintained filing system for easy reference and rapid retrieval of information (Contractual documents, drawings, Material Submittals, Payment Certificates and electronic data information) as per QMS policy.
• Recorded major site activities and prepared monthly summary.
• Plotted project’s site location via web portal (TRANSCO, ADDC, and DOT).
• Disseminated email of approved transfer voucher of Manpower and Equipment.
• Followed up to resolve any site within Site related issues such as Equipment breakdowns, Manpower transfers, Timesheets, QHSE etc.
• Coordinated for Gate passes requests for Manpower and Equipment /Vehicles.
• Reduced workload for team and Sr. Project Manager.
• Received and distributed incoming correspondence and letters to the team assigned by Sr. Project Manager and drafting reply.
• Prepared outgoing letters, NOC and transmittal to be distributed to Government agency, Client, Subcontractor and consultants and update logs.
• Controlled documents and maintained filing system for easy reference and rapid retrieval of information (Contractual documents, drawings, Material Submittals, Payment Certificates and electronic data information) as per QMS policy.
• Recorded major site activities and prepared monthly summary.
• Plotted project’s site location via web portal (TRANSCO, ADDC, and DOT).
• Disseminated email of approved transfer voucher of Manpower and Equipment.
• Followed up to resolve any site within Site related issues such as Equipment breakdowns, Manpower transfers, Timesheets, QHSE etc.
• Coordinated for Gate passes requests for Manpower and Equipment /Vehicles.
• Reduced workload for team and Sr. Project Manager.
March 2011
To January 2015
Administrative Assistant (Global Shared Services)
at DNV
Location :
United Arab Emirates - Dubai
• Daily processing of invoices and expenses for 8 entities including coding for overheads (Average of 500 invoices & expenses per month).
• Investigated discrepancies and taking action to resolve.
• Assisted on Employee expenses controlling and weekly settlement.
• Resolution of Basware transfer errors.
• Followed up with suppliers/relevant internal stakeholders on rejected invoices.
• Taken actions on AP statements from vendors to resolve promptly any dispute or overdue invoices.
• Monthly/weekly AP reconciliations.
• Assisted on external and internal auditors for statutory reporting purpose.
Reception Cover duties;
• Answer, screen and routing incoming phone calls (PABX/IP).
• Maintained reception and meeting rooms' tidiness.
• Booking conference room for meetings.
• Updating and set up meeting room's status and availability.
• Maintaining office security by following safety procedures and controlling access via the reception desk, provide visitors ID pass, ensures he/she is accompanied by the concerned employee.
• Receiving, sort and arrange couriers.
• Fire Warden for building emergency drills.
• Always adheres to company and safety policy.
• Investigated discrepancies and taking action to resolve.
• Assisted on Employee expenses controlling and weekly settlement.
• Resolution of Basware transfer errors.
• Followed up with suppliers/relevant internal stakeholders on rejected invoices.
• Taken actions on AP statements from vendors to resolve promptly any dispute or overdue invoices.
• Monthly/weekly AP reconciliations.
• Assisted on external and internal auditors for statutory reporting purpose.
Reception Cover duties;
• Answer, screen and routing incoming phone calls (PABX/IP).
• Maintained reception and meeting rooms' tidiness.
• Booking conference room for meetings.
• Updating and set up meeting room's status and availability.
• Maintaining office security by following safety procedures and controlling access via the reception desk, provide visitors ID pass, ensures he/she is accompanied by the concerned employee.
• Receiving, sort and arrange couriers.
• Fire Warden for building emergency drills.
• Always adheres to company and safety policy.
December 2008
To March 2011
Administrative Assistant (Maritime)
at DNV
Location :
United Arab Emirates - Dubai
Summary of project involvements:
OWNER: (Polarcus, Western Geco)
Production and construction of eight (8) Ullstein designed diesel-electric Seismic Research Vessels constructed by Dubai World Drydocks, Dubai. This project was successfully completed in August 2011 with the delivery of the last (8th) vessel. The project was completed according to our internal budget.
• Minimized Surveyor's team workload as support assistant for productions of certificates at Drydock World Dubai office.
• Prepared and reviewed with the team of various checklist report for submission to Head Office.
• Maintained and controlled technical documents such as Drawings, Project files, MOMs, Short Form of Agreement, Punch lists and Correspondence.
• Liaised with the client for drawing updates and designed office filling.
• Arranged safety induction for colleagues with safety department.
• Managed office procurement and purchasing.
OWNER: (ADNOC)
Project: New Building - Delivered 02 Pilot Boat Vessels
OWNER: (Polarcus, Western Geco)
Production and construction of eight (8) Ullstein designed diesel-electric Seismic Research Vessels constructed by Dubai World Drydocks, Dubai. This project was successfully completed in August 2011 with the delivery of the last (8th) vessel. The project was completed according to our internal budget.
• Minimized Surveyor's team workload as support assistant for productions of certificates at Drydock World Dubai office.
• Prepared and reviewed with the team of various checklist report for submission to Head Office.
• Maintained and controlled technical documents such as Drawings, Project files, MOMs, Short Form of Agreement, Punch lists and Correspondence.
• Liaised with the client for drawing updates and designed office filling.
• Arranged safety induction for colleagues with safety department.
• Managed office procurement and purchasing.
OWNER: (ADNOC)
Project: New Building - Delivered 02 Pilot Boat Vessels
March 2008
To September 2008
Front Office Receptionist
at Humaid Al Suwaidi Real Estate LLC (Dunes Hotel Apartments and Oasis Court Hotel Apartments)
Location :
United Arab Emirates - Dubai
• Attended to all inquiries, rate requests, room reservations, hotel facilities according to standard operating procedures with a high level of professional customer service.
• Checked-in guest reservation, register/update all in-house guests’ information upon check-in on police database.
• Arranged meeting rooms and manage calendar schedules.
• Maintained guest profile and marketing database as lay down on the front office procedures
• Screened incoming calls and forwarding to the respective guest or person.
• Performs night audit duty to determine occupancy percentage to be reported to F/O manager.
• Arranged and coordinate travel for guest needs and request.
• Handled Petty cash, assisted in organizing visa request for hotel guests.
• Performed other function as required by immediate supervisor.
• Checked-in guest reservation, register/update all in-house guests’ information upon check-in on police database.
• Arranged meeting rooms and manage calendar schedules.
• Maintained guest profile and marketing database as lay down on the front office procedures
• Screened incoming calls and forwarding to the respective guest or person.
• Performs night audit duty to determine occupancy percentage to be reported to F/O manager.
• Arranged and coordinate travel for guest needs and request.
• Handled Petty cash, assisted in organizing visa request for hotel guests.
• Performed other function as required by immediate supervisor.
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