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Richard Rapada

Human Resources Officer (HR Officer)

Charisma Productions FZ LLC

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Hotel Management
Experience:
14 years, 9 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  14 Years, 9 Months   

December 2018 To Present

Human Resources Officer (HR Officer)

at Charisma Productions FZ LLC
Location : United Arab Emirates - Dubai
• Serves as the coordinator or the focal point of information for Human Resources and Administration of over 100 employees in the company.
• Provide basic information and guidance to employees in accordance with the company policy and labour law.
• Prepare and draft various personnel letters, and contract.
• Arrange onboarding procedure for new hires and complete offboarding formalities for leavers.
• Arrange to obtain new Medical Health Insurance for employees and cancellation.
• Review and escalate grievances or issues and follow up with Head of HR for resolution when necessary.
• Maintain and update detailed information on both spreadsheet or platform (MenaHR / BAYZAT).
• Document management of personnel files and conduct periodic audit.
• Provide various reports to Head of HR (e.g. leaves of absence, sick days).
• Recording and processing employee’s various leave request.
• Verify the employee’s Per diem and expenses to be submitted to Finance Department for payment processing.
• Post job recruitment and communicating to prospective candidates, scheduling interviews & initial screening.
• Coordinate with PRO regarding employee’s new visa or cancellation.
• Assist on preparation of final settlement/leave balance information prior to payroll submission.
• Takes ownership of HR Project and casework as required.
• Encourage working methods that promote health and safety.
October 2016 To August 2017

Front Office Executive- Center In-charge

at One Attempt FZ LLC
Location : United Arab Emirates - Dubai
• Handled daily operation of the center including student enrollments, coordinating class schedules, calendar and faculty, fees collection and reporting.
• Increased the leads of client's databased through cold calling and enquiries.
• Coordinated and helped Marketing team by attending MBA fairs and campaigns to support sales.
• Increased center's efficiency through addressing periodic feedback from the student regarding the course and faculty quality.
• Minimized conflict of schedule/reschedule or cancel classes; ensure impacted students are informed of the change in a timely manner.
• Facilitated test schedule for GMAC EA, GMAT, GRE, SAT1, SAT2 & ACT.
• Checked tests papers and communicate result to students and parents.
• Arranged test review schedule and ensured students are informed.
• Maintained student's batch attendance sheets, update in the system.
• Controlled inventory and ensures adequate books, material, brochures, fliers accordingly.
• Maximized performance and efficiency with all departments to deliver and exceed customer expectations.
January 2015 To March 2016

Administrator/ Project Secretary

at WESTERN BAINOONA GROUP FOR GEN. CONTRACTING LLC
Location : United Arab Emirates - Abu Dhabi
• Prepared various kinds of Letters, Memos, correspondence and e-mails.
• Received and distributed incoming correspondence and letters to the team assigned by Sr. Project Manager and drafting reply.
• Prepared outgoing letters, NOC and transmittal to be distributed to Government agency, Client, Subcontractor and consultants and update logs.
• Controlled documents and maintained filing system for easy reference and rapid retrieval of information (Contractual documents, drawings, Material Submittals, Payment Certificates and electronic data information) as per QMS policy.
• Recorded major site activities and prepared monthly summary.
• Plotted project’s site location via web portal (TRANSCO, ADDC, and DOT).
• Disseminated email of approved transfer voucher of Manpower and Equipment.
• Followed up to resolve any site within Site related issues such as Equipment breakdowns, Manpower transfers, Timesheets, QHSE etc.
• Coordinated for Gate passes requests for Manpower and Equipment /Vehicles.
• Reduced workload for team and Sr. Project Manager.
March 2011 To January 2015

Administrative Assistant (Global Shared Services)

at DNV
Location : United Arab Emirates - Dubai
• Daily processing of invoices and expenses for 8 entities including coding for overheads (Average of 500 invoices & expenses per month).
• Investigated discrepancies and taking action to resolve.
• Assisted on Employee expenses controlling and weekly settlement.
• Resolution of Basware transfer errors.
• Followed up with suppliers/relevant internal stakeholders on rejected invoices.
• Taken actions on AP statements from vendors to resolve promptly any dispute or overdue invoices.
• Monthly/weekly AP reconciliations.
• Assisted on external and internal auditors for statutory reporting purpose.

Reception Cover duties;
• Answer, screen and routing incoming phone calls (PABX/IP).
• Maintained reception and meeting rooms' tidiness.
• Booking conference room for meetings.
• Updating and set up meeting room's status and availability.
• Maintaining office security by following safety procedures and controlling access via the reception desk, provide visitors ID pass, ensures he/she is accompanied by the concerned employee.
• Receiving, sort and arrange couriers.
• Fire Warden for building emergency drills.
• Always adheres to company and safety policy.
December 2008 To March 2011

Administrative Assistant (Maritime)

at DNV
Location : United Arab Emirates - Dubai
Summary of project involvements:
OWNER: (Polarcus, Western Geco)
Production and construction of eight (8) Ullstein designed diesel-electric Seismic Research Vessels constructed by Dubai World Drydocks, Dubai. This project was successfully completed in August 2011 with the delivery of the last (8th) vessel. The project was completed according to our internal budget.
• Minimized Surveyor's team workload as support assistant for productions of certificates at Drydock World Dubai office.
• Prepared and reviewed with the team of various checklist report for submission to Head Office.
• Maintained and controlled technical documents such as Drawings, Project files, MOMs, Short Form of Agreement, Punch lists and Correspondence.
• Liaised with the client for drawing updates and designed office filling.
• Arranged safety induction for colleagues with safety department.
• Managed office procurement and purchasing.
OWNER: (ADNOC)
Project: New Building - Delivered 02 Pilot Boat Vessels
March 2008 To September 2008

Front Office Receptionist

at Humaid Al Suwaidi Real Estate LLC (Dunes Hotel Apartments and Oasis Court Hotel Apartments)
Location : United Arab Emirates - Dubai
• Attended to all inquiries, rate requests, room reservations, hotel facilities according to standard operating procedures with a high level of professional customer service.
• Checked-in guest reservation, register/update all in-house guests’ information upon check-in on police database.
• Arranged meeting rooms and manage calendar schedules.
• Maintained guest profile and marketing database as lay down on the front office procedures
• Screened incoming calls and forwarding to the respective guest or person.
• Performs night audit duty to determine occupancy percentage to be reported to F/O manager.
• Arranged and coordinate travel for guest needs and request.
• Handled Petty cash, assisted in organizing visa request for hotel guests.
• Performed other function as required by immediate supervisor.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
March 2004

Bachelor's degree, Hotel Management

at Lyceum of the Philippines University
Location : Manila, Philippines
March 1996

High school or equivalent,

at Arellano University
Location : Manila, Philippines
March 1990

High school or equivalent,

at Gotamco Elementary School
Location : Manila, Philippines
Best in Attendance : Grade level 2

Specialties & Skills

Customer Service

Administration

Catering

Bartending

Front Office Reseravation

Food and Breverage

Conceirge

Coordination and Communication

Reporting

PABX Switchboard

Analytical and Problem Solving

Front Office Receptionist

Accounts Payable

Scheduling

MS Outlook

Enrollments

Document Control

Reconciliation

Petty Cash

Team Player

Multi-tasking

Receptionist

Cutomer Service

Diary Calendar

Compliance

Document Control

Accounts Payable

Project Coordination

Administrative & Support Services

Microsoft Office Applications

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Intermediate

Filipino

Expert

Arabic

Beginner

Training and Certifications

Certificate of Attendance ( Certificate )

Issued in: September 2003 Valid Until: - September 2003

Certificate of Completion ( Certificate )

Issued in: November 2003 Valid Until: - March 2004

Accounting for Non-Accountants ( Certificate )

Issued in: May 2013 Valid Until: - May 2013

Educational Tour ( Certificate )

Issued in: February 2003 Valid Until: - March 2003

EXPERIENCE CERTIFICATE (WESTERN BAINOONA GROUP) ( Certificate )

Issued in: April 2016

EXPERIENCE CERTIFICATE (DNVGL) ( Certificate )

Issued in: April 2016

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