Senior Executive:Technical Operation(Pan India)
FujiFilm India Pv Ltd.(Medical Division)
Total years of experience :18 years, 11 Months
1.Managing the all India Technical operation of Fuji Dry chemistry systems.Job includes giving first level technical support to the customer via online, if problem not solved assign call to the engineers and give second level of support to the engineers.
2.Escalating the technical problem to Fuji film Tokyo.
3.Maintain the spare parts inventory.
4.Controlling the service documents.
5.Maintenance Contract collection of instruments.
1.Technical and application support to the international clients. 2.Documentation of the customer complaints as per ISO guidelines
3.Preparation of spare invoice.
4.Preparation of operational and service manuals.
5.pare parts inventory
5.Hard ware validation of newly developing instruments.
6.Software validation of instruments.
7.Giving training to the distributors engineers.
8.Demonstration and training to the customers.