Sr. IT Executive
ETA Asscon
Total years of experience :18 years, 7 Months
• Responsible for all cabling fiber optic from Etisalat FDH to ONT, and fiber optic cabling between satellite offices located within 500 mts. Distance.
• Taking care of all infrastructure cabling
• Managing a team of 4 junior system administrators
• Managing a network of 600 computers/UTM device/Sonicwall Firewalls/ Cisco routers deployed at three different locations in Dubai (Marakkesh, Umm Ramool, Al Quoz and Concourse 3 airport side(now closed))
• Taking care of Cabling for LAN, IPABX, CCTVs.
• Installation and maintenance of Access card systems and attendance.
• Cabling for IP Phones from Control Unit to all rooms (ix) Configuration of IP Phone extension IDs and Users
• System upgrades including OS patches and virus definition updates; failed hardware replacement; and power monitoring and allocation.
• Responsible for Head office to site IPsec VPN connection via Sonicwall NSA 240 UTM device and Cisco router for passing the ERP traffic securely and speedily from site to head office ERP server.
• Taking care of backup for SQL and ERP Xpedeon database daily, automatic backup in the evening and daily manual backup to CDs and SAN servers in the morning
• Responsible for configuring Sonicwall Internet filtering and blocking unwanted applications by creating by creating policies via application control.
• Responsible for Windows server 2003 and 2008 server installation, domain setup, group policies, ACLs, File security, backup
• Knowledgeable in deploying Windows 7 and Vista via SCCM 2012 with MDT on Windows Server 2008
• Hands on experience with configuring Site to Site IPsec VPN connectivity via Sonicwall UTM device and Cisco routers.
• Hands on experience with configuring Cisco EZVPN server and EZVPN clients
• Maintaining Active Directory database (backup, restore) and Replication.
• Implement Internet restrictions using Sonic Wall Firewall
• VPN connectivity between 3 offices at different locations in Dubai using Sonic Wall Firewall
• SSL VPN connectivity using client site Net Extender to users at other sites, to connect to main site data storage server.
• Responsible for site-to-site IP Sec VPNs; ACLs on corporate and client firewalls; new server deployment, routine backups; SAN management and maintenance, server performance and up time monitoring; VoIP administration; system upgrades including OS patches and virus definition updates; failed hardware replacement; and power monitoring and allocation.
• LAN and WAN installation, configuration, and support and IOS updates (Cisco routers, switches, firewalls, concentrators).
• Configured routers between sites, IP Sec LAN-to-LAN VPN tunnels.
• Implemented Symantec Endpoint protection and network monitoring solution for offices to ensure 99% network up time..
• Manage Active Directory, Blackberry Enterprise Server, MS Exchange, Barracuda Web filter and Spam filter.
• Created images for laptops and desktops with company applications using Syman tec Ghost Suite for standardization and quick deployment.
• Responsible for network documentation and weekly reports.
• Regularly provide either on-site or remote support to end users.
• Hands-on experience racking, installing software and administrating servers in a Windows 2000-2003 server environment.
Telephonic and hands-on experience troubleshooting and resolving PC hardware, software, and network, email, security and application issues.
Demonstrated capacity to solution problems through phone contact only. Track record of increasing responsibility in help desk service delivery arena.
Outstanding customer service skills and ability to successfully articulate solution steps to customers of varying degrees of product knowledge and problem-solving competency.
Developed team mentoring abilities; noted ability to train and assist others, coupled with an ability to be mentored by more experienced team members to gain efficiencies.
• Spearheaded numerous migrations and upgraded to include the replacement of our core router and core switch.
• Successfully engineered VPN connectivity for the network. This included both remote
Access VPN as well as site to site VPN.
• Implemented an 802.1x solution for our network. This solution helped prevent unwanted access to our network
• Hands-on experience racking, installing software and administrating servers in a Windows 2000-2003 server environment.
• Telephonic and hands-on experience troubleshooting and resolving PC hardware, software, and network, email, security and application issues.
Demonstrated capacity to solution problems through phone contact only. Track record of increasing responsibility in help desk service delivery arena.
Outstanding customer service skills and ability to successfully articulate solution steps to customers of varying degrees of product knowledge and problem-solving competency.
Developed team mentoring abilities; noted ability to train and assist others, coupled with an ability to be mentored by more experienced team members to gain efficiencies.
Passed the Cisco Certified Network Associate exam with a score of 92%.