Sales & Logistics Coordinator
Holoprint Security Solutions
مجموع سنوات الخبرة :20 years, 0 أشهر
-Generating leads through social media, cold calling etc.
-Presenting company profile via email or setting appointments with customers if required.
-Preparing Quotations & sending to customers.
-Follow-up for sent quotations & discount requests.
-Coordinating with designing team to implement customer requests.
-Coordinating with production team for delivery of order as requested by customer.
-Follow-up with customer if any complaints & payments.
-Prepare weekly & monthly reports for management.
-Tracking of vessels coming to UAE and Oman ports, and sending weekly list to all departments and agents worldwide.
-Maintaining vessel details in our database and providing requested details to Sales Team.
-Monthly invoicing and coordination for Sales Team.
-Gathering details of top jobs for company newsletter and follow up for layout & printing on quarterly basis.
-Ordering yearly corporate gifts.
-Arranging of Corporate Events, Parties, Exhibitions and Golf Tournaments. (Venue, F&B, Stand layout etc)
-Sending statement of accounts and following up for payments and disputes with customers.
-Maintaining of Customer Database.
-Sending timely mails for feedback to current customers & company information to prospect clients.
-Tracking of in all jobs awarded and forwarding details to management for their monthly review.
Job title: Junior Analyst- Sales
Roles and Responsibilities :
-Analyzing fraud accounts with request for unlocking the handsets from Network & highlighting suspected fraud accounts -Requesting different handset manufactures to provide us with the network unlock code.
-Conducting audits for first line sale teams.
-Tally sales applications created by first line teams and offers given at point of sale.
-Verifying Multiple or Fraudulent applications via dedicated Sprint Check application.
-Checking for Discounts or Charges applicable as per daily offers and highlighting it to the concern team for any errors/ difference. -Tracking on reasons for early cancellations with the impact to business.
-Finally creating weekly report for the audited and analyzed data.
Job title: Collection Analyst
Roles and Responsibilities:
-Project managing an analysis of more than 5, 000 accounts a month related to voluntary and compulsory retirement of mobile contracts.
-Analyzing debtor’s history that involves dealing with 2, 000 accounts daily and terminating contracts if required.
-Reconnection of more than 200 paid accounts on a daily basis. Analyzing of approximately 100 fraud and defaulted accounts.
-Collation and analysis of monthly stats for retirement, reconnection and fraud accounts.
-Handling of payment issues by suggesting appropriate payment plans for customers with payment difficultly.
-Above role required me to handle a team of 7.
Achievements:
-Out of 300 employees I was awarded for consistently being in the top 1% and giving outstanding performance and providing excellent service to the company while maintaining professionalism.
-Received highest appraisal rating for giving consistently top performance.
-Campaign involved inbound sales for 36, 000 USA and UK based products. Key result area was to achieve the targets set internally as well as by the client.
-Monitoring and coaching the bottom quartile agents in order to meet targets
-Training and motivating new recruits on selling skills, product presentation and customer service etiquette.