Rixon Dsouza, Service Engineer

Rixon Dsouza

Service Engineer

RADIO HOLLAND MIDDLE EAST

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Electronics and Communication Engineering
Experience
11 years, 5 months

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Work Experience

Total years of experience :11 years, 5 months

Service Engineer at RADIO HOLLAND MIDDLE EAST
  • United Arab Emirates - Sharjah
  • My current job since November 2012

Installation, maintenance and service of marine NavCom equipment’s on board Merchant Vessels, Cruise ships, Ship-yards and Oil & gas terminals within UAE and GCC both onshore
and offshore.

Design and Implement Two-Way Radio repeater communication systems that meet customers Technical
Specifications.

Component level repairs of Motorola Two-Way radios following equipment manuals and schematics.

Presentation and demonstration of the possible solutions for the customer’s technical requirements at the customer’s site.

Documentation of detailed service report for the service executed with recommendations.

Remote Technical support over the phone for troubleshooting problems on board.

Handling after sales technical support and warranty issues.

Prepare engineering drawings, layout diagrams and documentation related to projects.

Lead the team in completing the work with the stipulated time.

Configuring of Routers and Switches.

Generating new business leads on daily basis during service attendance.

Decreasing warranty costs by solving problems through remote support.

Education

Bachelor's degree, Electronics and Communication Engineering
  • at Visvesvaraya Technological University
  • July 2012

4 progressive years with theoritical and practical exposure in electronic subjects where physics was my keen interest. Regular attendance for technical events organized by companies in the campus such as BOSCH and INFOSYS. Developed a module of voice controlled robot using MATLAB as part of final year project. With my keen interest devoloped skills and knowledge on ethical hacking. A sport enthusiast, demonstrated by participating in college Football team.

Specialties & Skills

Interpersonal Skills
Technical Sales
Lead Generation
AutoCAD
Customer Centricity
DISEÑO DE LA DISPOSICIÓN
BROADBAND
DIAGNOSIS
DOCUMENTATION
ELECTRONICS
ENGINEERING
FUNCTIONAL
INMARSAT
MINISTERIO DE DEFENSA

Languages

English
Expert
Hindi
Expert

Training and Certifications

INSITE ONSITE (Training)
Training Institute:
KENNETH SMIT
Date Attended:
November 2014
Duration:
40 hours

Hobbies

  • Ethical Hacking , Gaming , Playing and watching Football
    2 Silver medals in FIFA gaming tournaments. Captained School Football Team Active participating in Cultural events.