riya rodrigues, contact center agent

riya rodrigues

contact center agent

Aramex - United Arab Emirates

Lieu
Qatar - Doha
Éducation
Baccalauréat, Tourism Management
Expérience
7 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 4 Mois

contact center agent à Aramex - United Arab Emirates
  • Émirats Arabes Unis - Dubaï
  • septembre 2015 à décembre 2016
guest service agent à kingfisher airlines
  • Inde - Bengaluru
  • février 2011 à juillet 2011
customer service agent à Paramount Airways
  • Inde - Chennai
  • juin 2008 à janvier 2011

June 2008 to January 2011
Senior Guest Service Executive
Paramount Airways, Coimbatore.

Accountabilities: Online ticket reservation, Issuing Boarding pass, Duty in Baggage Makeup Area, Security Check (SHA Duty), Ramp duty, Post Flight reports.

Senior Travel Counsellor à Carlson Wagonlit Travels
  • Inde
  • novembre 2006 à avril 2008

November 2006 to April 2008
Senior Travel Counsellor
Carlson Wagonlit Travels, Bangalore.

Accountabilities: Active participant of the daily tasks of the department namely hotel /car bookings, billing, leisure packages, group movements and keeping track of the bills and reports.

Travel Executive à GDS - Amadeus
  • Inde
  • juillet 2005 à novembre 2006

GDS - Amadeus
July 2005 - November 2006
Travel Executive
Travelcom Pvt Ltd. Bangalore

Accountabilities: • Totally involved myself in the Leisure Department by handling groups to various destinations.
• Corporate hotel bookings, leisure cruise bookings and Holiday packages.
• Handled events & organized workshop trainings for the company.

Éducation

Baccalauréat, Tourism Management
  • à Avinashilingam University
  • mai 2005

Specialties & Skills

BILLING
CONFIDENT
PRESENTATION SKILLS
SECURITY

Langues

Hindi
Expert
Malayala
Expert
Anglais
Expert
Tamil
Moyen