robert dalida jr, Sales/Marketing Supervisor

robert dalida jr

Sales/Marketing Supervisor

Smart Communication Inc

Lieu
Philippines
Éducation
Baccalauréat, Computer Science
Expérience
16 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 4 Mois

Sales/Marketing Supervisor à Smart Communication Inc
  • Philippines
  • Je travaille ici depuis janvier 2008

• Working as part of the sales team to develop both new and existing markets.
• Involved in developing sales & pricing strategies.
• Liaising with customers & the dealer network to answer and resolve their queries.
• Identifying and then researching potential leads and opportunities.
• Constantly developing existing sales processes which will generate sustainable growth.
• Responsible for developing own portfolio of customers.
• Writing accurate & informative sales reports and documentation.
• Contacting prospective clients by phone and email.
• Identifying the customer's needs.
• Dealing with a diverse range of clients in the private and the public sector.
• Attending sales appointments at client’s premises.
• Attending trade shows and exhibitions when required.
• Making appointments to meet new and existing clients.
• Provide constructive feedback to Sales agents, and adhere to the specific support levels that have been purchased by the client.
• Handling escalation processes and mentoring other support professionals.

Éducation

Baccalauréat, Computer Science
  • à Dela Salle University -Dasmarinas Campus
  • mars 1995

Specialties & Skills

Word Of Mouth Marketing
Team Management
Problem Solving
Marketing Mix
Customer Service
Problem solving, Customer service skills, Troubleshooting, Proactive, Leadership, Time management

Langues

Anglais
Moyen

Adhésions

Philippine Red Cross
  • Volunteer
  • January 2010

Formation et Diplômes

Customer Service Excellence: How to Win and Keep Customers (Formation)
Institut de formation:
Smart Communication Inc
Date de la formation:
May 2013