robin alayan, Food Service Staff

robin alayan

Food Service Staff

Al Ain Wildlife Park & Resort

Location
United Arab Emirates - Al Ain
Education
Diploma, Computer Programming
Experience
29 years, 5 months

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Work Experience

Total years of experience :29 years, 5 months

Food Service Staff at Al Ain Wildlife Park & Resort
  • United Arab Emirates - Al Ain
  • My current job since August 2011

Receiving, storing, delivering & issue of all retail, food, beverage & general supplies.
To make sure that all items received by the stores are matching with the purchase requests.
To check the storeroom items expiry date and if any item is found near expiry date inform manager.
To assist my manager in maintaining the par stock levels.
To carry out any reasonable duties and responsibilities as may assigned.

Warehouse Staff Store at Al Ain Wildlife Park & Resort
  • United Arab Emirates - Al Ain
  • August 2010 to August 2011

Responsible for receiving, storing, delivering & issue of all retail, food, beverage & general supplies.
To prepare purchase request for all store items.
To arrange the entire items as per the store requisition & keep it ready for issue.
Maintaining stock level for all the items as per requirement.
Carryout any reasonable duties and responsibilities as may assigned.

Shift Supervisor at Pizzahut Kuwait Food Company ,Americana
  • United Arab Emirates - Al Ain
  • February 2001 to February 2010

Responsible for the opening and closing of the stores, scheduling of the staff and inventory processing, perform many of the tasks that the team member perform.
Responsible for giving out work assignments, ensuring that each team members understand the assignments and is completing correctly and on time.
Deliver the highest possible level of product quality & customer service.
Handle customer complaint swiftly and effectively.

Shift Supervisor at A&W American Food Restaurant
  • Philippines
  • October 1999 to August 2000

Direct & supervise opening and closing of entire store, assign a shift to achieve effective floor management efficiency and profitability.
Planning, organizing, directing, coordinating, scheduling and delegating responsibility to the team, ensuring the goals and objectives are met on a daily store operation.
Maintaining the restaurant's operations, building maintenance, crew training and people development.
Deliver the highest standard quality of service by handling customer complaints.

Team Leader / Production Controller at Jollibee Food Corporation
  • Philippines
  • July 1999 to October 1999

Demonstrate proficiency &efficiency in all the crew station & maintained good working relationship with the management team & team member.
Carryout production control in daily operation ensuring safe, hot & fresh food with appropriate holding time.
Prepare the store in our daily service following correct operational standard.

Swing Manager at McDonalds International, Manama Bahrain.
  • Bahrain - Manama
  • November 1994 to April 1999

Manage Store operation activities & promotions in accordance with mcdonalds high standard of quality service, cleanliness and value.
Supervise the overall store opening & closing operation and activities.
Conduct physical inventory of products daily, weekly & monthly.
Run the store daily service, ensuring standard operation are being followed and maintained.
Deal with customer complaint in professional manner swiftly and effectively.

Team Leader / Production Controller at Jollibee Food Corporation
  • Philippines
  • September 1993 to September 1994

Carryout production control in daily operations, ensuring safe, hot & fresh food with appropriate holding time.
Support the management team in the smooth running of the store by maintaining company procedures & standard as well as running the shift.
Ensure all opening & closing task are accomplished by prioritizing & completing or delegating to the team member.

Education

Diploma, Computer Programming
  • at STI COLLEGE
  • January 1994

Vocational Course: Computer Programming & operations Integrated Cobol Programming ON line Application System /PC CICS Business System

High school or equivalent,
  • at lagro high school
  • April 1991

High School Graduate

Specialties & Skills

Leadership
Customer Service
Management
Team Player
CUSTOMER SERVICE
FOOD SERVICE
INVENTORY
MAINTENANCE
OPERATIONS
PRODUCTION CONTROL
TRAINING

Languages

Tagalog
Expert
English
Expert
Arabic
Beginner

Training and Certifications

Certification (Certificate)
Date Attended:
September 2007
Valid Until:
November 2007
Certificate (Certificate)
Date Attended:
May 2012
Valid Until:
May 2012
Certification (Certificate)
Date Attended:
February 2009
Valid Until:
May 2009
Certification & ID (Certificate)
Date Attended:
March 2012
Valid Until:
March 2014
Certification (Certificate)
Date Attended:
October 2010
Valid Until:
October 2010
Certification (Certificate)
Date Attended:
April 2012
Valid Until:
April 2012
Certification (Certificate)
Date Attended:
August 2009
Valid Until:
October 2009
Certification (Certificate)
Date Attended:
April 2011
Valid Until:
April 2014
Certification (Certificate)
Date Attended:
February 2007
Valid Until:
May 2007