Roger Jabbour, Senior Technician

Roger Jabbour

Senior Technician

Pesco Telecom

Location
Lebanon - Beirut
Education
Bachelor's degree, telecommunication
Experience
19 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 2 Months

Senior Technician at Pesco Telecom
  • Lebanon - Beirut
  • My current job since November 2006

Pesco Telecom is a Network service provider,
I am a part of the Operation and Maintenance Department as a senior technician;
We monitor our Network and customer's links status, give the needed support either remotely or on site both side (central sites or customer premises) in coordination and cooperation with the upper level engineers.

Technical Supervisor at Hawa Satellite
  • Lebanon
  • February 2005 to October 2006

The company sell Satellite System Equipments For TV.
My responsibility was the Technical Team Support :Training session, Quality of service&Technical support.

Education

Bachelor's degree, telecommunication
  • at ITIS
  • July 2004

I have a LT Degree in Telecommunication

Specialties & Skills

Customer Service
Team Leadership
Remote Support
Customer Complaints & Handling Difficult Customers

Languages

Arabic
Expert
English
Intermediate
French
Intermediate

Training and Certifications

ccna, bcmsn, ccda (Certificate)
Date Attended:
June 2008
Valid Until:
October 2009