IT Governance Lead
National Bank of Abu Dhabi
Total years of experience :10 years, 9 Months
• Leading the planning and implementation activities of IT Governance initiatives, including IT process improvement programs as per the industry standards and best practices as in ITIL
• Leading end-to-end, IT Service Management (ITSM) solution definition, selection and implementation in line with business requirements and priorities
* worked as senior Quality Assurance Analyst in the IT Department of NBAD (2002 - 2008). lead the practice of the Software Quality Assurance in the IT Division mainly by establishing the quality and software testing standards and procedures as well as developing and leading the activities of software test scripts preparation and execution.
