Receptionist
Le Grandeur Palm Resort
Total years of experience :7 years, 0 months
Aug 2010- till date
Le Grandeur Palm Resort, Malaysia
Receptionist
• Received guests on arrival with a friendly manner
• Entered complete details into the computer
• Efficiently deal with check-out of guests
• Deal with advanced reservations, taking bookings and fulfilled all requirements
• Operated the switchboard, messages and enquiries in a disciplined manner
• Posted all transactions to ensure all bills are tracked and kept up-to-date
• Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift
Dec 2005 - 2009
Boom Siew Hardware Trading, Malaysia
Secretary
• Examine correspondence and replied as instructed
• Receive telephone calls and direct as and to where necessary
• Arrange conferences and meetings along with travel arrangements
• Maintain schedules and follow ups
• Organize events both internally and externally
• Maintain filing and inventory procedures
• Direct visitors to the office to appropriate staff members
• Respond to public inquiries
• Maintained the sales database and files, which included clients data.
• Created and updated customized products literature.
• Developed a highly effective system for tracking the budget and petty cash.
• Improved and standardized the e-mailing message format.
• Cultivated relationships with customers to field product question and close sales calls