Manager-Sales and Marketing
Eco First Trading/Kiter
Total years of experience :20 years, 1 month
Kiter-Saudi Arabia (Hygiene Cleaning Detergents): Since Dec “10 to till date
Manager - Sales and Operations - Saudi Arabia
Accountabilities:
Complete Management of Organization.
Forecasting of organisational growth
Planning and Implementation of various activities for the development of the company.
Expansion to regions
Responsible for business growth by meeting targets
Preparation of MIS on regular basis and providing information about the progress to the management
Reporting to the CEO
Highlights:
Products handled: Natural Cleaning Detergents/Professional Hygiene Cleaning Detergents ( Corporate and Institutional Sales )
Planning and implementing sales strategies
Leading a team of ten executives
Giving proper guidance and training to the Sales/Customer Service team.
Setting up marketing processes and short-listing the target market segments.
Identifying the needs of target market segments and analysing their cost benefit analysis.
Developing and retaining key accounts with major focus on Corporates.
Inviting prospects to the Facility Centre and giving them a live demo on various products & services.
New Business Closure
Co-ordination between client and operation team.
Ensuring organic growth & customer satisfaction, feedback and follow-ups.
Providing the service at customer site.
Heading customer service department.
Renewing contracts with new commercials from the existing clients
Generating MIS
Providing necessary information's to the Accounts team for invoicing.
Visiting existing clients on periodically.
Manage and maintaining contracts
Identifying the industry
Managing Business Development team
Meeting clients
Understanding their requirements/offering services/submission of quotation/negotiation and closure
After sales activity
Co-ordination
Achieving the targets with the sales people.
Promoting new products into the market.
Conducting demo and presentations about the product at the big malls.
Formulating marketing strategies and meeting team as well as branch targets.
Generating reports and conducting customer satisfaction survey