senior cashier
Homes R Us Furniture & Furnishing
Total years of experience :23 years, 0 Months
cashiering and attending customers complaint
March 2013: Product Knowledge /Selling Skills
Homes R Us Furniture & Furnishing
May 2012: Basics of Customer Service
Homes R Us Furniture & Furnishing
HOMES R US (Lal's Group)
Ajman
Feb. 2009 to Feb. 2016
As Head Cashier
➢ Preparations of Daily Reports such as Daily Sales Statement Report, Reconciliation Report, Discount Report, Returns/Exchange Report, Petty Cash Report, Banking Report, Finance Report and Cash Management Report.
➢ In charge in the preparation of attendance for submission to payroll department.
➢ Custodian of Daily Cash Receivables and ensuring that it will be turned over to the Head Office Cashier.
➢ Banking
As Cashier
➢ Performs start of shift function which includes ensuring proper shift turn over which includes the following: Check correct change fund and logging in to the POS.
➢ Completes Homes R US sales transactions using the POS System.
➢ Processes different modes of payment (cash, credit card, cheque, gift vouchers and LPO (Local Purchase Order), ensuring the customers he/she deals with are accorded excellent customer service, with a minimum period of time.
➢ Prepares prescribed reports accurately which includes the X-Report and End of the Day Report.
➢ Performs end of shift functions, including, balancing the shift sales and cash on hand; preparing the required end of shift reports; logging off the POS System and turning over the accountability to the Head Cashier
As Customer Service Associates
➢ Responsible in incoming telephone calls.
➢ Attending customers in courteous manner.
➢ Transferring calls to their respective department.
➢ Responsible for making a summary of all calls for the day.
LADY MONTSERRAT MKTG.
Philippines
April 2001-January 2009
As Data Encoder
➢ Encoding weekly sales order and daily stocks withdrawals
➢ Visual inspection of cleanliness in pharmaceuticals and consumer products
➢ Processes different modes of payment (cash, cheque and purchase order), ensuring the customers he/she deals with are accorded excellent customer service, with a minimum period of time.
➢ Prepares reports on collection, income reports and delivery reports.
➢ Check and account incoming stocks delivery from the supplier.
➢ Prepares prescribed reports accurately which includes, end of the month incentives, monthly inventory and damaged stocks in form of PCM, s ( Proposal Credit Memo)
TRAININGS/SEMINARS: December 2008: Wyeth Phil. ( Good Distribution & Storage Practice for Pharmaceutical Products)
Iloilo City
December 2008: Temperature Mapping (Metro Drug Phil., Inc.)
Iloilo City
March 2006: Pepsi-Cola Phil. (Basic Call Procedure)
Iloilo City
➢ Integrated Accounting and QuickBooks Accounting & Payroll
➢ Microsoft Business Solution Navision and (POS) program
➢ Microsoft Dynamics Navision Classic
➢ Computer literate for the use of Microsoft Office such as MS Word, MS Excel, MS
Powerpoint, MS Access
➢ Knowledgeable in internet browsing.
poor but deserving student scholarship, internship at Republic of the Philippines Department of Justice Parole & Probation administration iloilo province office #1