Ruba Al Daqqah, HR Assistant

Ruba Al Daqqah

HR Assistant

United Nations Development Programme

Location
Jordan
Education
Bachelor's degree, International Business Administration
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

HR Assistant at United Nations Development Programme
  • Jordan - Amman
  • My current job since July 2015

Acknowledgment of UN/UNDP rules, regulations, policies, & procedures.
•Working in close collaboration with the programme, Operations, Country Office and other UN Agencies.
•Observing and monitoring recruitment & hiring processes for UNDP & other UN agencies.
•Processing Contracts (Service contracts & Support for processing Fixed Term Contracts), Tracking of HR transactions related to positions, recruitment, benefits, earning/deductions, retroactivity, recoveries, adjustment & separations through ATLAS.
•Support Preparation of Job Descriptions, preparation and advertising job vacancies, preparation of initial long-listing, performing HR functions in interview panel.
•Creation/update positions on ATLAS, associate positions to CoA, updating CoA information, perform the function of position administrator, HR administrator & absence processor on ATLAS.
•Leaves and attendance monitoring on ATLAS
•Manage, maintain and update HR & personnel records for the recruits of projects, and other agencies administrated by UNDP.
•Enroll new comers in health, life and pension insurance.
•Support & Maintenance of staffing tables and roasters in addition to generating related tables from ATLAS
•Maintaining proper filing system for records & documents in hard & soft copies.
•Maintain cost recovery reports and tables.
•Assist in administration of Language Proficiency Examination (LPE) for UNDP & other Agencies.
•Assist UNV programme Officer as needed in personnel related matters and maintain UNVs personnel files.
•Participating in training of projects, Office staff & other agencies on HR issues.
•Maintain, update & review Internship announcements and roasters, interns applications and interns hiring.

Human Resources Coordinator at United Business Applications
  • Jordan
  • September 2013 to February 2015

Establishing HR Department in terms of Admin HR, Personnel Management, Payroll Release and Recruitment.
•Coordinate quality recruitment activities:
•Posted and advertised for openings
•Maintained Resume/Applicant Profile databases
•Participated in career days, job fairs and headhunting activities
•Screened resumes and employment applications relative to JDs
•Conducted interviews for shortlisted candidates.
•Conducted reference check for shortlisted applicants.
•Conducted orientations for new on-board employees.
•Process new hire paperwork including data entry into HR system and file management.
•Regulated post-offer probation terms and conditions
•Prepare offer, contracts, and regret and acknowledgment letters.
•Assist higher management in the creation and implementation of new policies.
•Maintain attendance record.
•Liaise between employees and the management in a courteous and professional manner.
•Initiate policies for employee recreational and recognition activities.
•Monitor operational compliance with the company’s policies and procedures.
•Maintain, monitor and track various statistical and departmental reports
•Handle termination process and exit interview tactfully:
•Release monthly Payroll report and carry out required documentation for payroll changes.
•Process benefits notifications for planning executives.
•Administer claims for employee health insurance policy; track status of cases, report and maintain logs.
•Respond to employee queries, including but not limited to benefits claims, absenteeism and policies.
•Prepare departmental reports
•Participate in special projects like implementation of workday policy refresher, Organization restructuring and time keeping, and kick off HR system Project.
•Represent the department and take complete responsibility, in the absence of CEO.

Recruiter at Almajal Consultancy
  • Jordan - Amman
  • January 2008 to July 2009

Efficiently and effectively, fill open positions.
•Attend regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
•Develop a pool of qualified candidates in advance of need.
•Research and recommend new sources for active and passive candidate recruiting.
•Build networks to find qualified passive candidates.
•Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
•Utilize the Internet for recruitment.
•Post positions to appropriate Internet sources.
•Improve the company website recruiting page to assist in recruiting.
•Research new ways of using the Internet for recruitment.
•Use social and professional networking sites to identify and source candidates.
•Review applicants to evaluate if they meet the position requirements.
•Assist in performing reference and background checks for potential employees.
•Assist in writing and forwarding rejection letters.
•Assist in interviewing and selecting employees’ onsite.
•Assist in preparing and sending offer packages.
•Assist in preparing and sending new employee orientation packages.
•Perform other special projects as assigned.
•Participate in maintenance and update of internal Recruitment Database Management System (Recruitment DBMS).
•Compiling and issuing reports from Recruitment DBMS and other sources of data. Maintain, update and clean-up relevant data
•Preparing, Managing, Supervising and following up a 3000 resume Data Entry Project of 15 Data entry part time employees.
•Assisting in the design of HR & recruiting systems.
•Any other duties related to HR and Recruiting.

Administrative Assistant at Aljidara
  • Jordan - Amman
  • July 2007 to October 2007

• Processing all incoming communications to the Affiliate (phone, mail, fax, emails) according to established policy and procedure.
• Routing information to appropriate staff members.
• In charge for all procurement activities related to the office
• Providing administrative support to Managing Director.
• Preparing correspondence and reports as required.
• Handling Overall management of day-to-day office/retail operations.
• Coordinating and scheduling of meetings, conference calls in addition of handling and prioritizing incoming and outgoing mail/faxes/e-mail as required.
• Coordinating management with staff.
• Establishing filing and documentation system.
• Categorizing expenses.
• Assisting in research.

Executive Secretary at Al-Hamad Construction & Development Co
  • Jordan
  • October 2006 to July 2007

Processing all incoming communications to the Affiliate (phone, mail, fax, emails) according to established policy and procedure.
•Routing information to appropriate staff members.
•In charge for all procurement activities related to the office
•Providing administrative support to Managing Director.
•Preparing correspondence and reports as required.
•Handling Overall management of day-to-day office/retail operations.
•Coordinating and scheduling of meetings, conference calls in addition of handling and prioritizing incoming and outgoing mail/faxes/e-mail as required.
•Coordinating management with staff.
•Establishing filing and documentation system.
•Categorizing expenses.
•Assisting in research.

Administrative Assistant at Tuscanny Real Estate Inves
  • Jordan
  • June 2006 to September 2006

Processing all incoming communications to the Affiliate (phone, mail, fax, emails) according to established policy and procedure.
•Routing information to appropriate staff members.
•In charge for all procurement activities related to the office
•Providing administrative support to VP.
•Preparing correspondence and reports as required.
•Handling Overall management of day-to-day office/retail operations.
•Coordinating and scheduling of meetings, conference calls in addition of handling and prioritizing incoming and outgoing mail/faxes/e-mail as required.
•Coordinating management with staff.
•Establishing filing and documentation system.
•Categorizing expenses.

Administrative Assistant at Overseas for Sustainable Developmen
  • Jordan - Amman
  • August 2005 to June 2006

Processing all incoming communications to the Affiliate (phone, mail, fax, emails) according to established policy and procedure.
•Routing information to appropriate staff members.
•In charge for all procurement activities related to the office
•Providing administrative support to Managing Director.
•Preparing correspondence and reports as required.
•Handling Overall management of day-to-day office/retail operations.
•Coordinating and scheduling of meetings, conference calls in addition of handling and prioritizing incoming and outgoing mail/faxes/e-mail as required.
• Projects Coordinator, Holding communications with World Bank and UN Projects.
• Coordinating management with staff.
• Establishing filing and documentation system.
• Categorizing expenses.
• Auditing/reviewing proposals and financial terms of proposal.

Administrative Assistant at DR. Samer Yacoub Dental Clinic
  • Jordan - Amman
  • June 2004 to August 2005

Processing all incoming communications to the Affiliate (phone, mail, fax, emails) according to established policy and procedure.
•In charge for all procurement activities related to the office
•Providing administrative support to dentists.
•Preparing correspondence and reports as required.
•Coordinating and scheduling of meetings, conference calls in addition of handling and prioritizing incoming and outgoing mail/faxes/e-mail as required.
•Establishing filing and documentation system.
•Categorizing expenses.

Education

Bachelor's degree, International Business Administration
  • at Hashemite University
  • January 2004

Specialties & Skills

Business Meetings
Recruitment Operations
Interviewing
Orientation
Day to day Operations
ADVERTISING
DOCUMENTATION
FILE MANAGEMENT
HUMAN RESOURCES
MICROSOFT OFFICE
RECRUITING
BENEFITS ADMINISTRATION
CONTRACT MANAGEMENT
DATA ENTRY
INSURANCE

Languages

Arabic
Expert
English
Expert