Yoga Instructor
Wildflower Hall, An Oberoi Resort & Hotel
Total years of experience :3 years, 0 months
• Responsible for whole Yoga & Fitness Facility.
• Preparing & Running New Yoga Programme.
• Interacting & consulting the guests on various remedies & stress relieving solutions.
• Conducting Yoga Consultation as well as Reviewing consultation
• Made a Standard Procedure of Yoga for Oberoi Groups of Hotel & Resorts.
• Overlooking into day-to-day operation of a Spa.
• Handling Duty Roaster of team.
• Looking after key clients.
• Responsible for increasing Customer Satisfaction Score.
• Updating the guest history and rendering them to excel in the satisfaction.
• Exceeding guest expectations.
• Taking induction of the new joiners.
• Setting up Brands service standards
• Placing orders of the materials required.
• Managing the inventory.
• Ensuring compliance of high standard service delivery.
• Responsible for interacting & consulting VVIP guests.
• Controlling the expenses in the department.
• Reception handling with thorough knowledge of the treatments and processes.
• Maintaining spa Reports i.e. sales summary, Discount and complimentary reports.
• Responsible for whole Yoga & Fitness Facility. • Preparing & Running New Yoga Programme. • Interacting & consulting the guests on various remedies & stress relieving solutions. • Conducting Yoga Consultation as well as Reviewing consultation • Made a Standard Procedure of Yoga for Oberoi Groups of Hotel & Resorts. • Overlooking into day-to-day operation of a Spa. • Handling Duty Roaster of team. • Looking after key clients. • Responsible for increasing Customer Satisfaction Score. • Updating the guest history and rendering them to excel in the satisfaction. • Exceeding guest expectations. • Taking induction of the new joiners. • Setting up Brands service standards • Placing orders of the materials required. • Managing the inventory. • Ensuring compliance of high standard service delivery. • Responsible for interacting & consulting VVIP guests. • Controlling the expenses in the department. • Reception handling with thorough knowledge of the treatments and processes. • Maintaining spa Reports i.e. sales summary, Discount and complimentary reports.