Field Sales Representative - Customer Service
President Choice
Total years of experience :2 years, 4 months
Field Sales Representative - Customer Service September 2011 - May 2013
President Choice, Mississauga, Ontario, Canada
• Greeted all the customers who would come for shopping.
• Communicated with the customers regarding President Choice MasterCard and inform them about the benefits of the President Choice MasterCard.
• Respected every customer whether they apply for the MasterCard or not.
• Informed the customer about the promotion we had on that day if they apply for the President Choice MasterCard.
• Solved customer concerns regarding the President Choice MasterCard.
Customer Service - Cashier June 2007 - December 2007
Makkah Food Market, Hamilton, Ontario, Canada
• Communicated with the customers on pricing and related returns to satisfied conclusions.
• Guided clients with respect to purchase decisions based on needs.
• Maintained inventory control of stock items valued at $30000 - $40000.
• Accurately processed all point of sale transactions, in a timely manner.
• Solved customer concerns they have regarding the food they purchase.
Bachelor of Administration 2012 - 2013 Lakehead University (Orillia Campus), Orillia, Ontario, Canada Relevant Courses Included: Managerial Accounting Business Policy Marketing 1 & 2 Managerial Economics Business and Society Financial Management 2 Major Academic Projects: • Created a plan for Huronia Economic Alliance regarding how to improve their website and recommended some ideas to them for improving their website. • Solved some cases problems and then made recommendation regarding future investment. • Created a research report of President Choice regarding their current issues and then made recommendation how the company should solve those issues. • Examined what Cirque Du Soleil did and then prepared a presentation. • Examined some statistical data and then analyzed the data.
Ontario College Advanced Diploma - Business Administration 2009 - 2012 Centennial College (Progress Campus), Toronto, Ontario, Canada Relevant Courses Included: Business Communications Management Accounting Corporate Finance Human Resource Management Management Principles Business Analysis Management Information System Organizational Behaviour Business Strategy Major Academic Projects: • Created financial statements such as Balance sheet, Income statement, and Cash flow statement. • Examined best practices in successful diversity management programs. • Analyzed and prepared a business report on Canada Post that assessed their customer communication strategies strengths and weakness. • Assessed management problems through financial case analysis processes in order to make investment recommendations. • Studied several business products & services performance levels to determine how they could improve results. • Analyzed some company's recent and current performance and then made recommendation whether to buy their stocks or no.