Office Manager/PA to the HR Partner
ARDENT Advisory & Accounting
Total years of experience :9 years, 8 Months
Strategic HR Support: Exploited strong business acumen and analytic capability to integrate HR & business strategies and implement HR best practices. Provided inputs on building programs that assist employees’ connection and engagement in their work as it relates to business ethics and success.
Recruitment Management: Managed complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.
Administrative Tasks: Catered administrative and clerical needs of all employees by regulating office operations, procedures and agreements. Managed petty cash and travel expenses of employees.
System & Documentation Management: Developed filing systems followed by analyzing and approving supply requests; executing office systems, layouts and equipment procurement; maintained & updated leaves record of employees; managed files of ex-employee; brought down errors by 75% by proofreading executive materials.
PRO: Executed the duties of PRO such as visa application, medical and Emirates ID Application; developed documents needed for visa application, letter request, renewal of establishment card, trade license, etc.; arranged flights, hotel bookings, chauffeurs, etc. for the overseas clients.
Service Provider Management: Interfaced with service providers to renew contracts; getting the IT related problems resolved in coordination with IT service providers; regulated the service quality of contracts & suppliers frequently; checked vendors of office suppliers for competitive pricing; arranged office supplies including stationery & pantry.
Executive Support: Administered required executive secretarial assistance to the business partners as well as assisted the management and business partners in arranging meetings, conferences and conference calls.
Commercial Support: Implemented registration procedure through Tejari Government Entities such as Dubai Health Authority, Dubai Municipality ADNOC and Expo 2020; audited Tender Document & RFQ; developed RFI; ad executed the registration of company’s conference by coordinating with ICAI Dubai/Abu Dhabi Chapter, ICAEW or an event company.
Appreciated for diligence in conducting induction & training sessions for new employees and for organizing office parties, excursions, in-house activities and conferences within the allotted budget.
Handled all administrative activities (for an employee strength of 100-200) like maintenance of office equipment, housekeeping & maintenance of office and record keeping of office stationery including various formats.
Made arrangements of travel schedules, flights and hotel reservations for higher management
Facilitated the strategic communication process to leverage the benefits and strengths of multiple communication resources supporting the overall corporate objectives and supported marketing collateral creation
Successful role in arranging board meetings/ shareholder meeting, corporate dinners - day and evening cruises, trainings and seminars for Microsoft office, and creating safety trainings for staff.
Streamlined employee data collation process by creating master file uploads in employee management system.
Augmented employee morale by making employees feel valued with gratitude and treating them as asset of company,
Initiated team/ group activities such as team outings -Desert Safari, cricket matches, corporate picnics.
Organized the company’s annual international summit, including flights, accommodations, and itineraries for more than 20 attendees.
Monitored visa processing, medical tests, passport clearance, letters and certificates requests of employees of DAFZA and SAIF Zone as well as submitted accurate documents to the Ministry of Labor for visa applications and acquired licenses when necessary procedure takes place.
Provided high-end administrative support by handling periodic renewal of Trade Licenses; on-time payment of company’s utility bills; determining & forming reliable vendor base for services and other necessities of the company; and facilitated activities like repairs, renovations and other office tasks.
Monitored administrative budget to ensure efficient delivery of services in the areas of Canteen Welfare, Housekeeping, Stationery, Transport, Office equipment, etc. besides managing hotel bookings, travel and fleet arrangement of company employees.
Diligently rendered administration activities manpower involving 50 - 100.
Provided Incentive travel for staff’s and customers, arranged business dinners, and interactive workshops.
Streamlined the existing systems/ processes by re-creating HR Employee forms to minimize workflow.
Exhibited strong report writing and record keeping skills in developing correspondence to customers & vendors; scheduling appointments; maintaining approximately 100 customer files; time entry (regular, vacation, sick) in the database; and preparing & maintaining internal and external files and records of great confidentiality.
Established the administrative work procedures for tracking staff’s daily tasks in addition to handling all administrative tasks viz. scheduling travel arrangements, interviews, client & staff meetings, sorting mails & deliveries; faxed correspondence; and performed miscellaneous filing and clerical tasks.
Successfully handled the administration activities for the manpower comprising of 50-60 members.
Proactively organized activity based events-bowling sessions, arranged cricket matches, and corporate lunches.
Considerably reduced color printing cost/paper work.
Awarded with promotion to the position of Personal Assistant after 1 year of employment.
• Handling, screening, and directing incoming calls appropriately
• Booking air tickets for executives and preparing travel expense reports
• Attended telephone calls and received faxes; maintained necessary records
• Supported plant accountant in administration and procurement of stationery
• Perform basic bookkeeping, filing, and clerical duties
• Maintained documents for sage production and base oil ship
• Managed daily administration issues of TLBU employees such as medical insurance, attendance and punctuality records
• Executed tasks stated in Emergency Evacuation Plan
• Providing administrative and secretarial support to the General Manager
• Assisting the General Manager and Human Resources in planning and preparing for meetings
• Performed responsibilities of handling and maintaining cash transactions.
• Ensuring correctness of reports and applying required changes
Human Resources Management Management Report Human Resources Development Human Resources Strategy Leadership Business Administration
Bachelor Degree in Business Administration
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