Project Implementation Specialist-MENA region
DNV GL
Total years of experience :21 years, 11 months
• Delivers effective solution-based and implementation tailored to the client's needs.
• working on after-sales support services and providing technical back up as required
• developing long-term relationships with clients, through managing and interpreting their requirements
• Assist customers and assure their success with the deployment of applications and providing pre- and post-implementation support as necessary.
• Prospect for potential new clients and turn this into increased business
• Support installation, configuration, and custom setup of software, business process analysis, and training
• Identify potential clients, and the decision makers within the client organization
• supporting marketing activities by attending trade shows, conferences and other marketing events
1- responsible with all IT related within the organization
2- train the staff on an application used to
• Maintained inventory of hardware and software
• Prepared analysis reports for the department manager
• Specified the requirement of the university
• Provide hardware and software support
• Maintained private networks, set up user accounts
• Provided security to IT infrastructure
• Business correspondence & office management
• Assisted Head of IT and Senior manager on providing feasibility reports for business projects.
• Conducted analysis of business requirements and evaluate IT solutions to fulfill business needs
• Carried out implementation activities such as configuring solutions, data migration, all levels of testing, documentation, post implementation reviews
• Analyzed departments needs for new information systems & recommended action plans to cover the needs
• Evaluated IT Systems offered by the IT Companies
• Tested IT systems developed before being implemented
• Studied and solved the IT system problems claimed by the employees