Sales Analyst
Mondelēz Egypt Foods (Rashideen Egypt for Trade Co).
مجموع سنوات الخبرة :20 years, 2 أشهر
• Utilizing appropriate analytical reports and tools; provide daily support to division
managers to help drive business.
• Collect and report accurate and timely sales related data as required by the sales
and management teams.
• Remain current on technical, industry and business issues and trends that affect the
company sales efforts.
• Develop and maintain sales forecast reports.
• Understand and comply with all company policies and procedures including safety
policies.
• Assist the marketing team with various tasks such as customer satisfaction analysis, product development.
• Supervising the production or implementation of marketing materials.
• Executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customer communications, media advertisements, promotions, and other marketing plans.
• Writing and maintaining content and providing monthly updates to company website.
• Monitoring online blogs for tracking communications related to the brand of a company.
• Day to day monitoring and management of an active social media community.
• Executing and analyzing results of advertisement and marketing campaigns.
• Has the responsibility of managing the sales team.
• Insert customer present and past on the data base (CRM).
• Aggregate data and send tasks to each member of the sales team.
• Linked sales departments to the rest of the company through the observation and performance to ensure more effective sales team.
• Provide all the daily, weekly and monthly reports to the Businesses Development Manager.
• Participate in marketing events such as seminars, trade shows, and specialized marketing events.
• Provide on the job training to new sales employees.
• Develop and implement special sales activities to reduce stock.
• Study & Present all company products & services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Prepare paperwork to activate and maintain contract services.
• Identify and resolve client concerns.
• Establish and maintain current client and potential client relationships.
• Coordinate company staff to accomplish the work required to close sales.
• Follow-up for collection of payment.
• Handle customer complaints and ensure full customer satisfaction.
• Answer phones and respond to customer requests.
• Provide customers with product and service information.
• Transfer customer calls to appropriate staff.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Recommend process improvements.
• Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.
• Explain billing invoices and accounting policies to staff, vendors and clients.
• Recommend, develop and maintain financial data bases, computer software systems and manual filing systems.
• Develop the annual operating budget and consult with departmental management on the fiscal aspects of program planning, bonus recommendations, and other administrative actions.
• Select vendors and negotiates terms to obtain necessary materials and product in timely and cost effective manner.
• Develops multiple sources for each item needed and encourages price bidding among vendors to achieve lowest price.
• Solicits promotions, discounts, markdowns etc. from suppliers and favorable payment terms.
• Incorporates product quality specifications into purchase orders to maintain high quality standards.
• Evaluates vendors/suppliers for on-time performance, in conjunction with customer service department, informs suppliers of unacceptable goods and obtains credit for returned items.
• Identify and resolve problems with vendors in a timely manner by gathering and analyzing information.
• Reviews stock/inventory reports and use specialized knowledge of goods to estimate needs and order appropriate quantities of standard and special order items, recommends and implements additions or deletions to standard stock items.
• Receives equipment, materials, or supplies ordered verifying against specifications on requisition or other documents.
• Stores materials, supplies, equipment, etc. according to weight, temperature, size, safety precautions or other concerns.
• Keeps record of standard inventory, cost, prices and quantity on hand.
Bachelors Degree in Accounting (Grade\ Good)