IT Coordinator
Bank Alfalah
Total years of experience :21 years, 0 Months
Reporting Resources Utilization, Performance and Preemptive Failure Messages by monitoring all computer systems in Regional Datacenter using Systems Center Operations Manager and ensuring clock availability of all Computer Systems.
Monitoring Networks including WAN Connectivity & LAN Networks using CiscoWorks LAN Management and reporting issues to Network team
Responsible for Coordination of all branches of NWFP with Head Office and solving their IT related issues.
Monitoring and arranging all IT related resources for new branches.
Establish links between new branches and Head Office. Responsible for the implementation of all Banks’ Software and to make sure that branch is ready to run its daily operations.
Updating Operating system patches as per the requirement from Systems Administration Team.
Appointed as Senior Resource Person for DARS (Document Archival and Retrieval System) used for documenting of all information.
Monitoring and administrating Operations within AGTs Policies, goals and Philosophy
Monitoring and administrating Systems including attendance, dispatching and reporting
To ensure information flow up and down the chain of command
Create and maintain superior client service practices and ensure compliance with customer KIPs.
Coordinate the operational aspects of the fleet management in a manner, which protects, maintains and improves the value of the company's assets
Research and resolve problems related to company’s operations
Implement preventive, ongoing and anticipated maintenance programs
Provide information to customers about IT hardware and their functionality.
Receiving faulty products from customers and resolving issues.
Identifying and resolving technical issues related to product failure
Escalating problems to department for warranty
Administring, Maintaining and Troubleshooting problems related to Computers and Printers.
Installation of antivirus, Windows Security Patches on all Systems, servers and to make sure real time virus scan.
Configure, Administer, Plan and Implement Active Directory Services.
Providing all kind of support to Users related to System Hardware and Software
Providing Computer Training to all users including School Staff and Students